Buffalo Unemployment Office
Where to go in person in Buffalo, New York: the 2 American Job Centers in the city, and 3 more within 25 miles. Staff there help with finding work, training and your next steps.
✓ From the U.S. Department of Labor's list ✓ Address, phone and hours
About your claim
Telephone Claims Center, 8:00 a.m. to 5:00 p.m., Monday to Friday
Call (888) 209-8124Jobareer is not the state. This is NYS DOL's number, from its own website.
Offices in Buffalo
Buffalo Downtown - Career Center
American Job Center, some services
284 Main Street
Buffalo, NY 14202 · Directions
Phone: 716-851-2600
Hours: Monday - Friday, 8:30am - 4:30pm
Listed by the U.S. Department of Labor, updated September 29, 2026.
Workforce Buffalo- Downtown Career Center
Full-service American Job Center
77 Broadway Street
Buffalo, NY 14203 · Directions
Phone: 716-856-5627
Hours: M-Fri : 9:00am - 5:00pm
Listed by the U.S. Department of Labor, updated September 11, 2026.
Near Buffalo
Williamsville Career Center
American Job Center, some services · 9 miles away
4175 Transit Road
Williamsville, NY 14221 · Directions
Phone: 716-634-9081
Hours: Monday-Friday, 8:30am to 4:30pm
Listed by the U.S. Department of Labor, updated September 17, 2026.
Niagara
Full-service American Job Center · 17 miles away
1001 Eleventh Street
Niagara Falls, NY 14301 · Directions
Phone: 716-278-8108
Hours: M - F: 8:30 a.m. - 3;00 p.m. Closed from 12:00-1:00 to clean
Listed by the U.S. Department of Labor, updated September 11, 2026.
Lockport WorkforceOne Center
American Job Center, some services · 20 miles away
272 South Transit Street
Lockport, NY 14094 · Directions
Phone: 716-433-6766
Hours: Monday - Friday, 8:30 a.m. - 4:30 p.m. (by appointment)
Listed by the U.S. Department of Labor, updated September 29, 2026.
Can I file for unemployment at these offices?
These are American Job Centers, a network funded by the U.S. Department of Labor and run locally. Whether you can file or fix a claim there depends on the state. Here is what NYS DOL says about filing:
"File online (best between 7:30 a.m. and 7:30 p.m.; turn off any VPN or proxy first), or by phone through the Telephone Claim Center at 1-888-209-8124, Monday to Friday, 8:00 a.m. to 5:00 p.m."
From the agency's own page, read October 14, 2026. File a claim on the agency's site.
Before you go
Hours change, and some centers see people by appointment. Call the center before you go. More about unemployment in New York: how to file, the weekly claim and how much it pays, and every phone number.
Where this comes from
The centers, their addresses, phones and hours are from the U.S. Department of Labor's American Job Center finder (CareerOneStop), as each center last updated it. Jobareer is not part of any state agency and cannot see or change your claim.
If your state asks you to look for work each week
Our free job application tracker keeps the list your state may ask for: where you applied, when, and what came of it.