Rochester Unemployment Office
Where to go in person in Rochester, New York: the 4 American Job Centers in the city. Staff there help with finding work, training and your next steps.
✓ From the U.S. Department of Labor's list ✓ Address, phone and hours
About your claim
Telephone Claims Center, 8:00 a.m. to 5:00 p.m., Monday to Friday
Call (888) 209-8124Jobareer is not the state. This is NYS DOL's number, from its own website.
Offices in Rochester
Rochester Career Center, NYSDOL
Full-service American Job Center
321 State Street
Rochester, NY 14608 · Directions
Phone: 585-238-8100
Hours: Monday - Friday 8:30am-4:30pm
Listed by the U.S. Department of Labor, updated August 26, 2026.
RochesterWorks Career Center
Full-service American Job Center
100 College Avenue, Suite 200
Rochester, NY 14607 · Directions
Phone: 585-258-3500
Hours: Mon - Thur - 8:30 a.m. - 4:30 p.m.; Fri - 8:30 a.m. - 12:00 p.m.
Listed by the U.S. Department of Labor, updated February 18, 2026.
RochesterWorks! New York State Department of Labor
Full-service American Job Center
276 Waring Road
Rochester, NY 14609 · Directions
Phone: 585-266-7760, ext. 201
Hours: M-F: 8:30 am to 4:30 pm
Listed by the U.S. Department of Labor, updated August 26, 2026.
Veterans Outreach Center
American Job Center, some services
447 South Avenue
Rochester, NY 14620 · Directions
Phone: 585-546-1081
Hours: 8:30am - 4:30pm Monday - Friday
Listed by the U.S. Department of Labor, updated May 15, 2026.
Can I file for unemployment at these offices?
These are American Job Centers, a network funded by the U.S. Department of Labor and run locally. Whether you can file or fix a claim there depends on the state. Here is what NYS DOL says about filing:
"File online (best between 7:30 a.m. and 7:30 p.m.; turn off any VPN or proxy first), or by phone through the Telephone Claim Center at 1-888-209-8124, Monday to Friday, 8:00 a.m. to 5:00 p.m."
From the agency's own page, read October 14, 2026. File a claim on the agency's site.
Before you go
Hours change, and some centers see people by appointment. Call the center before you go. More about unemployment in New York: how to file, the weekly claim and how much it pays, and every phone number.
Where this comes from
The centers, their addresses, phones and hours are from the U.S. Department of Labor's American Job Center finder (CareerOneStop), as each center last updated it. Jobareer is not part of any state agency and cannot see or change your claim.
If your state asks you to look for work each week
Our free job application tracker keeps the list your state may ask for: where you applied, when, and what came of it.