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Syracuse Unemployment Office

Where to go in person in Syracuse, New York: the American Job Center in the city, and 3 more within 25 miles. Staff there help with finding work, training and your next steps.

✓ From the U.S. Department of Labor's list   ✓ Address, phone and hours

About your claim

(888) 209-8124

Telephone Claims Center, 8:00 a.m. to 5:00 p.m., Monday to Friday

Call (888) 209-8124

Jobareer is not the state. This is NYS DOL's number, from its own website.

The office in Syracuse

CNY Works Incorporated

Full-service American Job Center

960 James Street
Syracuse, NY 13203 · Directions

Phone: 315-473-8250

Hours: M - F: 8:30 a.m. to 4:30 p.m.

Listed by the U.S. Department of Labor, updated October 8, 2026.

Near Syracuse

Madison County Career Center

Full-service American Job Center · 22 miles away

133 N. Court Street
Wampsville, NY 13163 · Directions

Phone: 315-363-2400

Hours: M-F, 8:00-4:00

Listed by the U.S. Department of Labor, updated February 19, 2026.

Cayuga Works Career Center

Full-service American Job Center · 22 miles away

248 Grant Ave
Auburn, NY 13021 · Directions

Phone: 315-253-1590

Hours: M-F.: 8:30 AM – 4:30 PM

Listed by the U.S. Department of Labor, updated April 22, 2026.

Oswego County Workforce New York

Full-service American Job Center · 23 miles away

200 North Second Street
Fulton, NY 13069 · Directions

Phone: 315-591-9000

Hours: M-F: 8:30 a.m. - 4:30 p.m.

Listed by the U.S. Department of Labor, updated March 9, 2026.

Can I file for unemployment at these offices?

These are American Job Centers, a network funded by the U.S. Department of Labor and run locally. Whether you can file or fix a claim there depends on the state. Here is what NYS DOL says about filing:

"File online (best between 7:30 a.m. and 7:30 p.m.; turn off any VPN or proxy first), or by phone through the Telephone Claim Center at 1-888-209-8124, Monday to Friday, 8:00 a.m. to 5:00 p.m."

From the agency's own page, read October 14, 2026. File a claim on the agency's site.

Before you go

Hours change, and some centers see people by appointment. Call the center before you go. More about unemployment in New York: how to file, the weekly claim and how much it pays, and every phone number.

Where this comes from

The centers, their addresses, phones and hours are from the U.S. Department of Labor's American Job Center finder (CareerOneStop), as each center last updated it. Jobareer is not part of any state agency and cannot see or change your claim.

If your state asks you to look for work each week

Our free job application tracker keeps the list your state may ask for: where you applied, when, and what came of it.