Utica Unemployment Office
Where to go in person in Utica, New York: the American Job Center in the city, and 2 more within 25 miles. Staff there help with finding work, training and your next steps.
✓ From the U.S. Department of Labor's list ✓ Address, phone and hours
About your claim
Telephone Claims Center, 8:00 a.m. to 5:00 p.m., Monday to Friday
Call (888) 209-8124Jobareer is not the state. This is NYS DOL's number, from its own website.
The office in Utica
Working Solutions Career Center - Utica
Full-service American Job Center
207 Genesee Street
Utica, NY 13501 · Directions
Phone: 315-793-2229 (Main)
Hours: M-F: 8:30 a.m. - 5:00 p.m.
Listed by the U.S. Department of Labor, updated April 22, 2026.
Near Utica
Herkimer Working Solutions Career Center
Full-service American Job Center · 12 miles away
320 N Prospect Street
Herkimer, NY 13350 · Directions
Phone: 315-867-1400
Hours: M-F: 8:00 a.m.-4:30 p.m. (4:00 p.m. after Memorial Day, observed to after Labor Day).
Listed by the U.S. Department of Labor, updated September 4, 2026.
Madison County Career Center
Full-service American Job Center · 24 miles away
133 N. Court Street
Wampsville, NY 13163 · Directions
Phone: 315-363-2400
Hours: M-F, 8:00-4:00
Listed by the U.S. Department of Labor, updated February 19, 2026.
Can I file for unemployment at these offices?
These are American Job Centers, a network funded by the U.S. Department of Labor and run locally. Whether you can file or fix a claim there depends on the state. Here is what NYS DOL says about filing:
"File online (best between 7:30 a.m. and 7:30 p.m.; turn off any VPN or proxy first), or by phone through the Telephone Claim Center at 1-888-209-8124, Monday to Friday, 8:00 a.m. to 5:00 p.m."
From the agency's own page, read October 14, 2026. File a claim on the agency's site.
Before you go
Hours change, and some centers see people by appointment. Call the center before you go. More about unemployment in New York: how to file, the weekly claim and how much it pays, and every phone number.
Where this comes from
The centers, their addresses, phones and hours are from the U.S. Department of Labor's American Job Center finder (CareerOneStop), as each center last updated it. Jobareer is not part of any state agency and cannot see or change your claim.
If your state asks you to look for work each week
Our free job application tracker keeps the list your state may ask for: where you applied, when, and what came of it.