Job Description

Position: Customer Care Representative

Location: Fairhope, AL

Pay: $16/hour

Experience: Previous customer service experience

Type: Full-time; Contract

Schedule: Monday - Friday, 9:00am to 6:00pm

Clark Personnel is seeking a Customer Care Representative to join a growing and dynamic team!

Job Description

Answer incoming customer calls and provide excellent service
Process orders, invoices, and customer claims
Resolve escalated customer concerns professionally and efficiently
Develop and maintain product knowledge
Assist with training and onboarding new customer service representatives
Ensure accurate data entry and documentation

Position Requirements

Claims handling experience preferred
Strong data entry and 10-key skills
Excellent phone etiquette and communication skills
High attention to detail and accuracy
Computer proficiency
Team-oriented mindset with a positive attitude

Clark Personnel is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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