2026-2027 SY - Director of Business Support

TITLE: Director of Business Support

CLASSIFICATION: Administration

DEPARTMENT: Business Services

WORK HOURS: 37.5 hrs. per week

CONTRACT LENGTH: 236 Days

SALARY SCHEDULE: Director - $134,212.00

Business Support Director

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed with the job.

Definition

To provide leadership, management and oversight for assigned Business Services functions, including Procurement, the Receiving & Delivery Warehouse, fixed assets, and related support services as assigned; to ensure these functions support District priorities, schools and students with a service focus; and to provide highly responsible administrative support to the Assistant Superintendent.

Supervision Received and Exercised

Receives administrative direction from the Assistant Superintendent and works under the overall direction of the Superintendent. Authority is delegated and is exercised within Board policy, District procedures and applicable law.

Exercises direct supervision over supervisory, professional, technical and clerical staff.

Essential Function Statements: Essential responsibilities and duties may include, but are not limited to the following:

• Assume management responsibility for assigned services and activities of Procurement, the Receiving & Delivery Warehouse, fixed assets and related support functions, including planning, implementing, revising and evaluating operations.
• Follow Board policy, District procedures and the lawful directives of the Superintendent and Assistant Superintendent; carry out assigned direction promptly and professionally; raise concerns or questions through the appropriate chain of command; and model this expectation for staff.
• Provide direction, supervision, coaching and evaluation for direct reports; set priorities, delegate responsibility and develop staff; hold staff accountable for results and conduct.
• Manage performance, employee relations, conflict and operational challenges in coordination with the Personnel Department and District policy; recognize when a difficult conversation is needed, address it professionally and guide the employee toward ownership and improvement.
• Build a culture of service, responsibility, staff development, safety and improvement.
• Communicate with the Superintendent, Assistant Superintendent, District departments, school leaders, employees and community stakeholders; seek input and maintain collaborative working relationships.
• Advise the Assistant Superintendent and, as appropriate, advise and train other District department leaders on assigned operational, resource and compliance matters; provide options and recommendations.
• Refer matters affecting District policy, contracts, finances, personnel or the Board to the Superintendent or designee as required.
• Lead District procurement and contracting functions; ensure these practices support fairness, fiscal responsibility, service, internal controls and compliance.
• Evaluate and respond to matters referred for Director review.
• Support vendor management, contract performance, issue resolution and business relationships.
• Provide leadership and oversight for receiving, delivery, warehousing, inventory, fixed assets and related logistics functions.
• Ensure controls and records are documented and maintained; use data, staff input and customer feedback to improve service and resource use.
• Ensure assigned functions comply with laws, regulations, grant requirements, Board policy, District procedures and internal controls, and that staff follow established procedures and supervisory direction.
• Maintain process documents and records for audit and compliance review; coordinate audit responses; ensure deficiencies are corrected and monitored to resolution.
• Establish goals, review systems and workflows, and implement improvements that strengthen responsibility and service.
• Support budget development, resource planning, expenditure oversight, reporting and the use of District funds within assigned areas.
• Represent the District with agencies, vendors, consultants, professional organizations and other partners as assigned.
• Plan and manage initiatives, priorities and deadlines.
• Perform related duties and responsibilities as required.
  
  

Qualifications

Knowledge of:

• Operational characteristics, services and activities of school district business support, procurement and warehouse functions.
• Principles and practices of public procurement, contracting and vendor management.
• Principles and practices of fiscal stewardship, internal controls, budgeting and the use of public resources.
• Principles of inventory, fixed asset and logistics management.
• Principles of supervision, training and performance evaluation.
• Pertinent Federal, State and local laws, codes, regulations and Board policy.
  
  

Ability To

• Lead professional, technical, classified and represented employees; set expectations; delegate; develop staff; and hold teams accountable and responsible for results.
• Follow policy and lawful directives and raise concerns through the appropriate chain of command.
• Exercise judgment and sound decision-making, assess risk, manage priorities and recognize when matters require administrative review.
• Communicate clearly and concisely, both orally and in writing; build trust, address conflict and maintain effective working relationships with employees, school administrators, District administrators and external partners.
• Analyze problems, use data, software and technology, evaluate alternatives and implement improvements.
• Prepare and administer budgets and prepare clear and concise administrative and financial reports.
• Interpret and apply policies, contracts, laws, regulations and technical information; maintain confidentiality; and recognize when additional guidance is needed.
• Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities.
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities.
  
  

Experience and Training Guidelines

Experience

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Five years of experience in education administration, public administration, business operations, finance or a related field, including at least three years in a New Mexico public education or public-sector environment.

Three years of leadership or supervisory experience, including responsibility for employee performance, development and evaluation, and experience leading teams or coordinating cross-functional work involving multiple stakeholders.

Training

Master's degree from an accredited college or university in business administration, public administration, finance, education administration, or a related business or education field.

Preferred Qualifications

Current New Mexico School Administrator license or current New Mexico School Business Official (SBO) license.

Experience in school or district administration, school business operations, or leadership of support functions in a K-12 district, public agency, or similar organization.

Work Environment

• On-site attendance is mandatory for this position.
  
  

Ability to work in office, school, warehouse and other settings, including indoor and outdoor locations. Ability to work with frequent interruptions, shifting priorities and competing deadlines, and to maintain focus and professionalism. Ability to lift, push and pull up to 50 pounds, and to stand, walk, bend, reach and climb as needed in warehouse and storage areas. Exposure to varying degrees of noise, temperature and weather, and to warehouse equipment, vehicles and dust. Ability to sit for extended periods and to use a computer, phone and standard office equipment. Ability to drive or travel to District sites and to meetings, trainings and conferences. Travel and after-hours work may be required.

All GMCS schools are eligible for the Public Service Loan Forgiveness Program (PSLF).

Terms of Employment: Salary and work calendar established yearly by the district.