Account Manager

Company Description Unified Groups is a growing organization focused on delivering high-quality services and solutions to its clients across diverse industries. The company values strong, long-term partnerships and emphasizes collaboration, integrity, and accountability in all business interactions. Unified Groups fosters a supportive and inclusive work environment where team members are encouraged to contribute ideas and take ownership of their work. The organization is committed to professional development, offering opportunities for learning and advancement. Joining Unified Groups means becoming part of a team that is dedicated to client success and continuous improvement.
Role Description The Account Manager role at Unified Groups is a full-time, on-site position based in St. Petersburg, FL. The Account Manager will oversee client relationships, serving as the primary point of contact and ensuring that client needs are understood and addressed promptly. Day-to-day responsibilities include managing account activities, coordinating with internal teams to deliver services, preparing reports, and monitoring performance against client expectations. The role involves identifying opportunities to expand services, resolving client issues, and maintaining accurate documentation of account interactions. The Account Manager will collaborate closely with colleagues across departments to support client satisfaction, retention, and growth.
Qualifications

• Demonstrated ability to build and maintain strong client relationships and manage multiple accounts effectively.
• Experience coordinating cross-functional teams and ensuring timely delivery of services or projects.
• Strong communication, presentation, and interpersonal skills, with the ability to explain complex information clearly.
• Proficiency with common office and CRM software, and ability to analyze data for reporting and decision-making.
• Solid organizational and time-management skills, with attention to detail and follow-through.
• Ability to work on-site in St. Petersburg, FL and collaborate effectively in a team-oriented environment.
• Prior experience in account management, customer success, or client services is preferred.
• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.