Administrative Assistant
Job Description
Cadence Community Management is an independently owned community association management company headquartered in Clearwater, serving HOA and condominium communities across Tampa Bay and the Gulf Coast. Our boards choose us for responsive local service, direct access to leadership and support around the clock. We’re growing, and we’re looking for an organized, people-first Administrative Assistant to help keep our office and our communities running smoothly.
What you’ll do
- Help answer the main line, take messages and assist owners with questions and concerns
- Greet owners, board members, vendors and visitors
- Monitor the general email inboxes and respond or route messages promptly
- Enter and close work orders, and code association invoices for manager approval in Vantaca
- Process architectural review applications, violation notices and estoppel requests
- Prepare and post meeting notices and agendas, set up Zoom meetings and send owner e-blasts
- Maintain owner rosters and association files, and scan and index records
- Gather vendor quotes and support our Community Association Managers day to day
What you bring
- 1–3 years of administrative or customer-service experience; HOA or condo experience preferred
- Working knowledge of Vantaca or similar community association management software
- Comfort with Microsoft 365 (Outlook, Word, Excel, Teams)
- A professional phone manner, strong attention to detail and the ability to juggle priorities
- Calm, friendly handling of challenging callers
- Reliable transportation
Why Cadence
- Monday–Friday daytime schedule
- Medical, dental and vision benefits, with employer contributions towards premiums (eligible after 90 days)
- Paid time off plus paid holidays, and remote work the week between Christmas and New Year’s
- A small, close-knit team with direct access to leadership
- Room to grow, including support toward a Florida CAM license
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