Admissions Representative

Company Description North-West College (NWC) is a career-focused institution in Southern California that provides modern, well-equipped facilities designed around the student experience. Founded in 1966, the College is guided by a longstanding family commitment to high-quality allied health career education and relevant, skills-based training. NWC’s mission is to prepare students through short-term and professional programs that support gainful employment and advancement in their chosen fields. The College emphasizes a professional faculty, qualified administrators, and strong support staff within clean, vibrant, and welcoming campuses. North-West College is committed to providing an inclusive learning environment and accepts students based on their ability to benefit, regardless of background or identity.

Role Description The Admissions Representative is a full-time, on-site role located at the West Covina, CA campus. This role is responsible for engaging prospective students, explaining program offerings, and guiding them through the admissions process from initial inquiry to enrollment. Daily responsibilities include conducting campus tours, responding to phone and online inquiries, scheduling and holding admissions interviews, and providing accurate information about programs, financial aid options, and institutional policies. The Admissions Representative will maintain detailed records of prospective student interactions, follow up consistently to support decision-making, and collaborate with academic and financial aid teams to ensure a smooth onboarding experience. The role also involves meeting enrollment goals, participating in outreach events, and representing North-West College with professionalism and a strong student-centered focus.

Qualifications

• Candidates should possess strong interpersonal and communication skills to effectively engage with prospective students, families, and team members.
• Candidates should possess customer service skills to provide prompt, accurate, and supportive assistance throughout the admissions process.
• Candidates should possess sales skills to meet enrollment objectives ethically, present program benefits clearly, and support prospective students in making informed decisions.
• Candidates should possess training skills to help new students understand policies, procedures, and campus resources as they transition into their programs.
• Strong organizational and time management abilities to handle multiple inquiries, appointments, and follow-ups efficiently.
• Comfort with basic computer applications and student information systems; ability to learn new software quickly.
• Prior experience in admissions, recruiting, customer-facing roles, or education is preferred but not required.
• High school diploma or equivalent required; postsecondary education or coursework in business, communications, or related fields is a plus.
• Commitment to an inclusive, non-discriminatory environment and to supporting students from diverse backgrounds.