Business Analyst – Document Management

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Written by AI from the job title and company, not by TriCom Technical Services, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Business Analyst – Document Management at TriCom Technical Services is responsible for the analysis, development, and management of document management systems within the organization. This role entails working closely with various stakeholders to gather requirements, analyze existing documentation processes, and recommend improvements to ensure efficient information flow, security, and compliance. The analyst will be pivotal in implementing solutions aimed at optimizing document management practices and will serve as a key liaison between technical teams and business units to drive project success.

Job Responsibilities

• Conduct thorough analysis of current document management workflows and recommend enhancements.
• Engage with stakeholders to gather requirements and understand business needs.
• Design and document functional specifications and technical requirements for document management systems.
• Facilitate meetings and workshops to align project objectives and gather stakeholder feedback.
• Monitor project progress and ensure adherence to timelines and deliverables.
• Support in the training and onboarding of end-users on document management practices and tools.
• Assess risks and provide mitigation strategies to resolve potential issues.
• Work closely with IT teams to ensure proper integration of document management systems with existing technologies.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, or a related field.
• Minimum of 3 years of experience as a Business Analyst, preferably in document management or related fields.
• Proficient in document management software and technology solutions.
• Strong analytical and problem-solving skills with an aptitude for detail-oriented tasks.
• Excellent communication and interpersonal skills for effective stakeholder engagement.
• Familiarity with regulatory requirements pertaining to document security and compliance.
• Experience with project management methodologies and techniques.

Technologies & Tools

The Business Analyst – Document Management will work with various technologies and tools, including document management systems (such as SharePoint, M-Files, or DocuWare), data analytics software (like Tableau or Power BI), and project management tools (such as JIRA and Trello). Proficiency in Microsoft Office Suite, especially Excel and PowerPoint, is also essential for effective data presentation and reporting.

Ideal Candidates

Ideal candidates for the Business Analyst – Document Management position are proactive self-starters who maintain a keen sense of ownership in their projects. They possess a strong analytical mindset combined with effective communication skills to manage stakeholder relationships. Additionally, successful candidates are detail-oriented, adaptable to changing business environments, and dedicated to continuously seeking process improvements. They are team players who thrive in collaborative settings and have a passion for leveraging technology to enhance document management practices.