Job Description

Overview

We are Stone Island

Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.

The Role: Client Advisor - Miami

At Stone Island we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for someone to deliver on stage the Stone Island Customer Experience. With passion and authenticity, welcomes and guides each Client across our values and heritage, gets to know the Client and advises honestly and genuinely. As the direct and trusted point of reference in store, the Client Advisor builds the Stone Island community establishing and nurturing long-lasting relationship with the Client.

Your Impact

CLIENTELING

Collects Client's valuable information throughout the journey
Proactively engages in 1to1 activities to nurture the relationships with Clients

PRODUCT KNOWLEDGE

Has strong knowledge of the collection
Provides insights on fabrics and products specificities

BUSINESS

Drives Sales, achieving individual results and contributing to the team ones
Maximizes sales opportunity leveraging cross selling

OPERATIONS / STOCK MANAGEMENT

Supports BOH organization and procedures implementation as well as replenishment / transfer activities
Supports the maintenance of the store's visual merchandising standards
May have opening and closing responsibilities

Qualifications

At least some experience in sales roles in Fashion Retail/ Hospitality; or interest/study in Fashion related courses
Experience in Luxury and Contemporary Retail environment is a plus
Client service and commercial mindset
Trustworthiness, attendance, flexibility, agility, attitude for teamwork
Fluency & sophistication in local language, proficiency in English - additional languages is a plus
Good image and look coherent with the Brand style
Openness to new technologies

Our Shared Values

At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation.

SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION

If you are ready to follow your compass with Stone Island, apply now!

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