Cloud Automation Engineer, Operations: Remote US (US citizen)

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Job Overview

The Cloud Automation Engineer at RingCentral is an integral member of the operations team responsible for designing, implementing, and managing cloud automation solutions to enhance efficiency and reliability across multiple platforms. This role will focus on leveraging automation tools and scripting to streamline cloud operations, ensure optimal performance, and support the ongoing delivery of high-quality services. The successful candidate will collaborate closely with cross-functional teams to troubleshoot issues, optimize processes, and drive innovative solutions in a fast-paced remote environment.

Job Responsibilities

• Develop and implement automated solutions for cloud infrastructure provisioning and management.
• Monitor, troubleshoot, and resolve issues related to cloud automation tools and processes.
• Collaborate with development and operations teams to design CI/CD pipelines that enhance deployment strategies.
• Document automation best practices and maintain up-to-date technical documentation.
• Evaluate existing cloud operations and identify opportunities for automation and process improvements.
• Engage in continuous learning to adapt to evolving technologies and industry best practices.
• Conduct regular assessments of automation tools and recommend enhancements as necessary.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in cloud engineering or DevOps roles, focusing on automation.
• Strong proficiency in scripting languages such as Python, Bash, or PowerShell.
• Hands-on experience with cloud platforms like AWS, Azure, or Google Cloud.
• Familiarity with CI/CD tools such as Jenkins, GitLab CI, or CircleCI.
• Excellent understanding of containerization technologies such as Docker and Kubernetes.
• Strong problem-solving skills and the ability to work independently in a remote environment.

Technologies & Tools

This position will utilize various technologies and tools including cloud management platforms, configuration management tools like Ansible or Terraform, and monitoring tools such as Prometheus or Grafana. Additionally, familiarity with version control systems such as Git will be essential for collaboration and maintaining code integrity. The engineer will also be expected to work with virtualization technologies and database management systems as part of the cloud infrastructure.

Ideal Candidates

The ideal candidate for the Cloud Automation Engineer position is someone who exhibits strong analytical thinking, effective communication skills, and a proactive attitude towards problem-solving. They should work well under pressure and adapt quickly to changes in technology and project scope. A team-oriented mindset is crucial, along with a passion for continuous learning and improvement. Candidates should demonstrate an innovative approach to workflows and processes, promoting a culture of automation and efficiency within the team.