Compressed Air System, Field Engineer (Remote, US)

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Written by AI from the job title and company, not by Ingersoll Rand, so some details may not match this job. The employer's own page has the real description.

Overview

The Compressed Air System, Field Engineer at Ingersoll Rand will play a critical role in supporting our customers' operations by providing on-site technical expertise and service for compressed air systems. This position is remote but may require travel to customer locations throughout the United States, where the engineer will conduct evaluations, oversee installations, and provide troubleshooting support. The ideal candidate will be responsible for ensuring that equipment operates efficiently, thereby enhancing customer satisfaction and optimizing their compressed air systems.

Job Responsibilities

• Conduct field evaluations and audits of existing compressed air systems to identify opportunities for optimization.
• Oversee installation and commissioning of new compressed air systems while ensuring safety and compliance with specifications.
• Provide technical support and troubleshooting for customers experiencing issues with their compressed air systems.
• Collaborate with sales teams to provide guidance and expertise on system upgrades and replacement options.
• Create and present detailed reports on system performance and recommended improvements.
• Train customers and personnel on the proper operation and maintenance of compressed air equipment.
• Maintain detailed documentation of service activities and equipment issues in CRM systems.

Qualifications

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
• Minimum of 3 years of experience in field engineering or support roles within the compressed air industry.
• Strong understanding of compressed air systems, pneumatic applications, and HVAC systems.
• Excellent problem-solving skills with the ability to troubleshoot complex systems.
• Proficiency in using AutoCAD or equivalent drafting software.
• Effective verbal and written communication skills to interact with clients and team members.
• Willingness to travel frequently and work in various environmental conditions.

Technologies & Tools

The Compressed Air System, Field Engineer will utilize a variety of technologies and tools including industry-standard diagnostic equipment, AutoCAD for system layouts, CRM software for managing customer interactions, and various Microsoft Office applications for reporting and documentation purposes. Familiarity with data analysis tools and performance monitoring systems will also enhance the effectiveness of the role.

Ideal Candidates

The ideal candidates for this position are those who possess a proactive approach to service and a passion for solving technical challenges. They are detail-oriented, highly organized, and demonstrate excellent interpersonal skills, enabling them to build strong relationships with customers. An aptitude for continual learning and adapting to new technologies is essential, coupled with a strong commitment to safety and quality standards. Ultimately, candidates who thrive in a dynamic, remote working environment while maintaining a customer-centric focus will excel in this role.