Job Description
About this kind of role
What a Customer Service Representative (Bilingual) usually does. The employer's own details are in the listing.
Typically does: Responds to customer inquiries and resolves issues via phone, email, or chat. Provides information about products or services, processes orders, and handles complaints. Escalates complex issues to appropriate departments and follows up to ensure resolution. Maintains records of customer interactions and transactions.
Tools and skills: Proficiency in customer relationship management (CRM) software, Microsoft Office Suite, and strong written and verbal communication skills in at least two languages are generally required.
Good fit for: Individuals who are patient, empathetic, and possess excellent problem-solving abilities often thrive in this role.
Unemployment rose most in Finland: from 8.4% in 2024 to 9.5% in 2025, by the International Labour Organization’s estimates. Every country, ranked →
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