Job Description
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
- Resolve product or service problems: clarify the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
- Maintain customer records and update account information.
- Maintain financial accounts by processing customer adjustments.
- Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
- Perform other duties as assigned.
- High School Diploma or Equivalent
- 0-12 months of system, data entry or reporting experience
- 0-12 months of warehouse experience, preferred
Indiana pays at most $390 a week in unemployment, for up to 26 weeks, its agency says. How to file there →
View Similar Jobs
Similar jobs which you may be interested in. Typically using your existing skillset.
Customer Service Rep I (Remote or Hybrid)
BankUnited.San Diego, USA
Customer Service
Remote Work
Entry-Level
Customer Service - Auto Claims (Unlicensed)
USAA.San Diego, USA
Customer Service
Auto Claims
Claims Processing
Customer Support-Work from home/No Experience/Flexible/Life&Health
The Stephens Agency.San Diego, USA
Customer Support
Remote Work
Entry Level
Customer Service Representative
Insight Global.San Diego, USA
Customer Service
Customer Support
Client Relations
Customer Service - Property Claims (Unlicensed)
USAA.San Diego, USA
"Customer Service"
"Property Claims"
"Unlicensed"
Customer Experience Specialist - Pet Team
MetLife.San Diego, USA
Customer Service
Animal Care
Client Engagement
Call Center Supervisor
Serenity Healthcare.San Diego, USA
Call Center Management
Customer Service Leadership
Team Performance Coaching
Patient Support Rep 1 (Scheduling and Patient Support)
Asante.San Diego, USA
"Patient Support
Scheduling
Customer Service"
Call Center Supervisor
Serenity Healthcare.San Diego, USA
Call Center Management
Customer Service
Team Leadership
