Full Time

Customer Service Representative │Sun-Tue (e/o Wed) │ 6a-6p

National Beef Packing Company LLC
Kansas City, MO
$35,000 - $50,000* / year (about $17–$24 an hour)

Job Description

About this kind of role

What a Customer Service Representative │Sun-Tue (e/o Wed) │ 6a-6p usually does. The employer's own details are in the listing.

Typically does: Responds to customer inquiries via phone, email, and chat, resolving issues and providing information about products or services. Processes orders, returns, and exchanges, ensuring accuracy and customer satisfaction. Documents interactions and maintains customer records, contributing to a positive customer experience. Escalates complex issues to appropriate departments when necessary.

Tools and skills: Proficiency in customer relationship management (CRM) software, Microsoft Office Suite, and strong communication and problem-solving skills are generally required.

Good fit for: Individuals who are patient, empathetic, and enjoy helping others are often successful in this role.

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