Job Description
About this kind of role
What a Customer Service Specialist II usually does. The employer's own details are in the listing.
Typically does: Handles customer inquiries and resolves issues via phone, email, or chat. Provides information about products or services, processes orders, and assists with returns or exchanges. Escalates complex problems to senior team members and documents interactions accurately. Contributes to maintaining customer satisfaction and loyalty.
Tools and skills: Proficiency in customer relationship management (CRM) software, Microsoft Office Suite, and strong written and verbal communication skills are generally required.
Good fit for: Individuals who are patient, empathetic, and possess excellent problem-solving abilities often thrive in this role.
Claiming unemployment in Florida? Its agency asks for 5 employer contacts a week. What it asks →
View Similar Jobs
Similar jobs which you may be interested in. Typically using your existing skillset.
Customer Service Rep I (Remote or Hybrid)
BankUnited.San Diego, USA
Customer Service
Remote Work
Entry-Level
Customer Service - Auto Claims (Unlicensed)
USAA.San Diego, USA
Customer Service
Auto Claims
Claims Processing
Customer Support-Work from home/No Experience/Flexible/Life&Health
The Stephens Agency.San Diego, USA
Customer Support
Remote Work
Entry Level
Customer Service Representative
Insight Global.San Diego, USA
Customer Service
Customer Support
Client Relations
Customer Service - Property Claims (Unlicensed)
USAA.San Diego, USA
"Customer Service"
"Property Claims"
"Unlicensed"
Customer Experience Specialist - Pet Team
MetLife.San Diego, USA
Customer Service
Animal Care
Client Engagement
Call Center Supervisor
Serenity Healthcare.San Diego, USA
Call Center Management
Customer Service Leadership
Team Performance Coaching
Patient Support Rep 1 (Scheduling and Patient Support)
Asante.San Diego, USA
"Patient Support
Scheduling
Customer Service"
Call Center Supervisor
Serenity Healthcare.San Diego, USA
Call Center Management
Customer Service
Team Leadership
