Job Description
About this kind of role
What a CUSTOMER SERVICE SPECIALIST usually does. The employer's own details are in the listing.
Typically does: Customer Service Specialists respond to customer inquiries and resolve issues via phone, email, or chat. They provide information about products or services, process orders, and handle complaints. A key responsibility is ensuring customer satisfaction and maintaining a positive brand image. They may also escalate complex issues to higher-level support teams.
Tools and skills: Proficiency in customer relationship management (CRM) software, ticketing systems, and Microsoft Office Suite is generally expected, alongside strong communication, problem-solving, and active listening skills.
Good fit for: Individuals who are patient, empathetic, and enjoy helping others often thrive in this role.
Dispatchers, Except Police, Fire, and Ambulance: 203,000 people in the US, paid from $36,030 a year (the lowest 10%) to $78,140 (the top 10%), with $50,340 in the middle, in May 2025. See these jobs →
View Similar Jobs
Similar jobs which you may be interested in. Typically using your existing skillset.
Customer Service Rep I (Remote or Hybrid)
BankUnited.San Diego, USA
Customer Service
Remote Work
Entry-Level
Customer Service - Auto Claims (Unlicensed)
USAA.San Diego, USA
Customer Service
Auto Claims
Claims Processing
Customer Support-Work from home/No Experience/Flexible/Life&Health
The Stephens Agency.San Diego, USA
Customer Support
Remote Work
Entry Level
Customer Service Representative
Insight Global.San Diego, USA
Customer Service
Customer Support
Client Relations
Customer Service - Property Claims (Unlicensed)
USAA.San Diego, USA
"Customer Service"
"Property Claims"
"Unlicensed"
Customer Experience Specialist - Pet Team
MetLife.San Diego, USA
Customer Service
Animal Care
Client Engagement
Call Center Supervisor
Serenity Healthcare.San Diego, USA
Call Center Management
Customer Service Leadership
Team Performance Coaching
Patient Support Rep 1 (Scheduling and Patient Support)
Asante.San Diego, USA
"Patient Support
Scheduling
Customer Service"
Call Center Supervisor
Serenity Healthcare.San Diego, USA
Call Center Management
Customer Service
Team Leadership
