Data and Reporting Analyst

This is a hybrid role in Boston, on site 3 days a week. The role is for a major university in Boston.

The Division of Information Technology Services (ITS) is seeking a highly experienced and detail-oriented professional to join the ITS Project Management Office (PMO) as a Data & Reporting Analyst. This role owns PMO data management, data quality, data governance, and reporting activities across the PMO's portfolio of programs and projects. The Data & Reporting Analyst will analyze and comprehend data from multiple systems, distilling it into clear, meaningful insights andreal outcomes that facilitate decision-making for the PMO and ITS leadership.

PMO Data, Reporting & Governance Knowledge and Skills

* Expert-level proficiency with ServiceNow (including reporting and PPM modules), Power BI, Smartsheet, and Jira.

* Strong knowledge of data governance principles, data quality frameworks, metadata management, and data
standards.

* Ability to design and build integrations, connectors, or APIs between reporting and PMO systems to automate data
flow.

* Advanced proficiency with Excel and PowerPoint for data analysis, modeling, and executive presentation.

* Ability to comprehend and interpret complex, disparate data sets and distill them into clear, meaningful insights
that inform decision-making for the PMO and ITS leadership.

* Excellent verbal and written communication skills, with proven experience presenting to senior and executive
leadership.

* Demonstrated ability to build relationships and collaborate across Portfolio Managers, PMO leadership, and
technical teams.

* Knowledge and application of AI tools to support and accelerate data analysis, reporting, and governance activities
is a plus.

* Familiarity with current and emerging data and analytics tools and how other enterprises and higher education
institutions employ them.