Data Entry Specialist/Part-time (Remote)

About the Company

Optimere is an equal opportunity employer committed to building and hiring a diverse workforce.

About the Role

Optimere is seeking a part-time, remote Data Entry Specialist to support referral management and data accuracy across multiple departments, business units, stakeholders, and operational partners. The role involves collecting, reviewing, entering, and auditing specialist provider information in referral management tools, while coordinating with electronic health record teams to maintain consistent and accurate records.

This position offers the flexibility to work remotely from anywhere within the United States.

Key Responsibilities

• Gather data from relevant computer systems and software applications, including imaging systems, electronic records, email, and spreadsheets.
• Collect information from reference manuals and online data sources.
• Review collected information for accuracy and completeness, including provider names and practice details.
• Contact relevant stakeholders to clarify or correct missing and inaccurate information.
• Return incomplete or incorrect documents to submitters and request additional information when necessary.
• Prioritize and assign data entry or reporting requests to appropriate personnel.
• Manually enter or scan information using applicable systems and programs.
• Review entered data to identify errors or discrepancies before submission.
• Complete data entry accurately and within required timelines and internal standards.
• Audit submitted data entries and provide feedback to team members to maintain quality and accuracy.
• Correct inaccurate data entries when applicable.
• Review system-generated reports to identify potential errors or discrepancies.
• Generate and run reports to verify, correct, and update information, including network utilization reports.
• Escalate complex data entry issues to management for resolution.
• Follow internal workflows, business rules, policies, and procedures.
• Understand how relevant systems and platforms operate and integrate, including eCW, IKA, Leading Reach, Referral Utility, and UM Applications.
• Use software applications such as Microsoft Excel, Word, SharePoint, and Outlook.
• Stay informed about changes to workflows, policies, procedures, tools, and systems.
• Educate internal team members about applicable changes to data entry processes.
• Understand the operations, business drivers, and procedures of relevant departments.
• Gather feedback from business partners to identify and implement process improvements.
• Follow applicable data confidentiality guidelines, including HIPAA requirements.
• Identify and report system or application problems to relevant partners, including the help desk, supervisors, and colleagues.
• Communicate data entry errors and their implications to internal partners, including clinical teams.
• Apply an understanding of fundamental healthcare terminology, programs, and services.

Required Qualifications

• High school diploma or GED.
• 3+ years of data entry experience in a corporate or business setting, managed healthcare, hospital, or insurance environment.
• Demonstrated proficiency in data collection, data entry, and reporting.
• Proficiency in Microsoft Office applications, including PowerPoint, Word, and Excel.

Preferred Qualifications

• Associate or bachelor’s degree in Information Technology, Data Management, or a related field.
• Data management experience, preferably in managed care, referral management, patient appointing, or patient administration.
• Strong data mining, analytical, and reporting skills.

Physical and Mental Requirements

• Ability to lift up to 20 pounds.
• Ability to use fine motor skills to operate office equipment and machinery.
• Ability to receive and understand instructions verbally and in writing.
• Ability to apply logical reasoning to simple and complex problem-solving.

Location and Work Arrangement

• Part-time position.
• Remote work arrangement, with the flexibility to work from anywhere within the United States.

Work Authorization

Optimere is unable to sponsor visas at this time. Applicants must be U.S. citizens or permanent residents authorized to work in the United States.

Equal Employment Opportunity

Optimere is an Equal Employment Opportunity employer committed to pursuing and hiring a diverse workforce. The company does not make hiring or employment decisions based on race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, or any other status protected by applicable laws.