Delivery & Furniture Assembly Technician

Job Summary

As a White Glove Delivery & Furniture Assembly Technician, you will work as part of a two-person delivery team. Your responsibilities include loading furniture, driving company vehicles, delivering products to customers’ homes, assembling furniture, performing quality inspections, and ensuring a clean, professional customer experience.

Key ResponsibilitiesWarehouse & Loading

· Inspect furniture before loading.

· Safely load and secure furniture onto the delivery truck.

· Verify delivery items against daily manifests.

· Protect products from damage during transportation.

Driving & Transportation

· Operate company delivery vehicles safely and responsibly.

· Follow assigned delivery routes and schedules.

· Maintain compliance with traffic laws and company safety policies.

· Perform daily vehicle inspections and report maintenance issues.

Delivery & Unloading

· Deliver furniture into customers’ homes using proper lifting techniques.

· Place furniture in the customer’s room of choice.

· Protect customers’ floors, walls, and property during delivery.

· Work efficiently with your delivery partner.

Furniture Assembly

· Assemble furniture according to manufacturer instructions.

· Use hand and power tools safely.

· Ensure furniture is fully assembled, level, clean, and ready for customer use.

· Test moving parts such as drawers, doors, recliners, and adjustable features.

Customer Service

· Greet customers professionally.

· Communicate delivery updates when necessary.

· Answer basic customer questions regarding assembly and product care.

· Resolve minor issues courteously and escalate concerns when needed.

Final Inspection

· Inspect furniture for damage or missing parts.

· Remove all packaging materials from the customer’s home.

· Clean the work area before leaving.

· Obtain customer delivery confirmation/signature.

QualificationsRequired

· Valid driver’s license with a clean driving record.

· Ability to lift and carry up to 100 lbs (team lifting required for heavier items).

· Ability to frequently bend, squat, climb stairs, and stand for extended periods.

· Experience driving cargo vans or box trucks is preferred.

· Basic mechanical skills and ability to use hand and power tools.

· Reliable, punctual, and detail-oriented.

· Excellent customer service and communication skills.

· Ability to work well in a team environment.

Preferred

· Previous furniture delivery experience.

· Furniture assembly experience.

· Appliance or moving company experience.

· White glove delivery experience.

· DOT medical card (if required for vehicle size).

· Forklift certification (a plus).

Physical Requirements

· Lift up to 100 lbs with assistance.

· Move heavy furniture safely throughout homes.

· Walk multiple flights of stairs when elevators are unavailable.

· Work indoors and outdoors in varying weather conditions.

· Stand, kneel, crouch, and bend throughout the workday.

Work Schedule

· Monday–Friday (Weekend availability may be required during peak seasons)

· Typical shifts: 8–10 hours

· Overtime opportunities available