Dental Front Desk Receptionist

Part-Time Dental Front Desk Receptionist (No Experience Required)

Pendleton Neighborhood Dental

Pendleton, SC 29670

Job Type: Part-time

Pay: $12.00–$16.00 per hour, based on experience and qualifications

Schedule: Thursday and Friday, 8:00 AM–8:00 PM

Work Location: In person

Job Summary

Pendleton Neighborhood Dental is a privately owned, growing dental practice in Pendleton, South Carolina. We are looking for a friendly, dependable, organized, and motivated Part-Time Front Desk Receptionist to join our team.

This position plays an important role in creating a positive experience for our patients. Responsibilities will primarily include answering phone calls, scheduling appointments, greeting patients, responding to messages, and assisting with daily front desk operations.

Previous dental experience is NOT required. We are happy to train the right individual who has strong communication skills, a positive attitude, and a willingness to learn.

Our practice provides general and family dentistry, emergency dental care, cleanings, fillings, crowns, extractions, dental implants, clear aligners, dentures, and other dental services.

We value teamwork, reliability, professionalism, and providing honest, patient-centered dental care.

This is a part-time opportunity with the potential for additional hours, responsibilities, and professional growth as our practice continues to expand.

Responsibilities

Phone Calls & Patient Communication

• Answer incoming phone calls in a friendly, professional, and timely manner.
• Return missed calls and respond to patient text messages.
• Schedule new patient appointments, emergency visits, cleanings, and follow-up appointments.
• Contact patients to confirm upcoming appointments.
• Follow up with patients who need to schedule recommended treatment.
• Answer basic questions about office hours, dental services, appointments, and accepted insurance plans.
• Direct complex clinical, financial, or insurance questions to the appropriate team member.

Front Desk & Patient Care

• Welcome patients and assist with check-in and check-out.
• Help new patients complete registration forms and paperwork.
• Collect and update patient contact information.
• Assist patients with scheduling future appointments.
• Collect patient payments and provide receipts as directed.
• Maintain a clean, organized, and welcoming front desk and reception area.
• Help ensure patients have a positive experience from their first phone call through their visit.

Administrative Support

• Assist the Treatment Plan Coordinator with routine front desk and administrative responsibilities.
• Enter and update patient information in our dental practice management software.
• Maintain accurate appointment schedules and patient records.
• Assist with basic dental insurance verification after training.
• Help with appointment reminders, patient follow-ups, and routine office communications.
• Maintain patient confidentiality and follow HIPAA privacy requirements.
• Communicate effectively with the dentist and other team members.
• Perform other reasonable front desk and administrative duties as assigned.

Qualifications

Required:

• Friendly, professional, and welcoming personality.
• Excellent communication and customer service skills.
• Comfortable answering phone calls and speaking with patients.
• Reliable, punctual, and dependable.
• Strong organizational skills and attention to detail.
• Basic computer and typing skills.
• Ability to learn new software and office procedures.
• Ability to multitask and remain calm in a busy environment.
• Willingness to work as part of a small, supportive team.
• Availability to work both Thursday and Friday from 8:00 AM to 8:00 PM.

Preferred but NOT Required:

• Previous receptionist, customer service, or administrative experience.
• Experience working in a dental or medical office.
• Familiarity with patient scheduling or appointment management software.
• Basic understanding of dental insurance.
• Bilingual English/Spanish communication skills.

No dental experience is necessary. On-the-job training will be provided.

We are more interested in hiring someone who is dependable, communicates well, learns quickly, and treats patients with kindness and respect than someone with extensive dental office experience.

Schedule

Thursday and Friday: 8:00 AM–8:00 PM

• Part-time position.
• Two scheduled days per week.
• Up to 24 scheduled hours per week, before any unpaid meal breaks.
• Must be available for the full scheduled shifts, including evenings.
• Schedule may expand in the future based on practice needs and business growth.

Compensation & Benefits

• Hourly pay: $12.00–$16.00, depending on experience and qualifications.
• Paid for hours worked, including required training.
• On-the-job training provided.

Important: This is an hourly, part-time position with no employer-sponsored health insurance, paid time off (PTO), or 401(k) retirement benefits.

No additional employee benefits are currently offered for this position.

Growth Opportunities

Pendleton Neighborhood Dental is a growing private practice. As the office expands, there may be opportunities for additional working hours, increased responsibilities, and advancement within the practice.

Future opportunities will depend on business needs, employee performance, and availability and are not guaranteed.

About Pendleton Neighborhood Dental

Pendleton Neighborhood Dental is a locally owned dental practice near Highway 76 in Pendleton, SC.

Our mission is to provide honest, high-quality dental care in a comfortable and welcoming environment while making dental appointments more convenient for working individuals and families.

We offer evening and Saturday appointments, general family dentistry, and emergency dental care.

We are building a team that values kindness, reliability, organization, professionalism, and patient trust.

Ideal Candidate

Our ideal candidate is someone who:

• Enjoys speaking with people and helping others.
• Has a friendly and professional phone presence.
• Is reliable and takes pride in showing up on time.
• Can stay organized while handling multiple responsibilities.
• Is comfortable learning new technology.
• Is willing to take initiative and help coworkers.
• Can work independently after appropriate training.
• Wants to be part of a growing local business.

We are willing to train someone without dental experience who demonstrates the right attitude, reliability, and commitment to patient care.

How to Apply

Please submit your resume through Indeed.

We look forward to meeting applicants interested in joining Pendleton Neighborhood Dental and helping us provide an excellent experience for our patients.

Pendleton Neighborhood Dental

Dentistry that fits your family's schedule.

Benefits:

• Employee discount
• On-the-job training
• Opportunities for advancement

Work Location: In person