Job Description
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
- Promptly, accurately and efficiently know how and where to post all charges.
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
- Review any reservations with special requests and work to block rooms accordingly.
- Have knowledge of hotel rates, discounts and how to handle each.
- Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
☕ It is the weekend. Most US employers post jobs on weekdays, so expect fewer new ones until Monday morning.
View Similar Jobs
Similar jobs which you may be interested in. Typically using your existing skillset.
Customer Service Rep I (Remote or Hybrid)
BankUnited.San Diego, USA
Customer Service
Remote Work
Entry-Level
Customer Service - Auto Claims (Unlicensed)
USAA.San Diego, USA
Customer Service
Auto Claims
Claims Processing
Customer Support-Work from home/No Experience/Flexible/Life&Health
The Stephens Agency.San Diego, USA
Customer Support
Remote Work
Entry Level
Customer Service Representative
Insight Global.San Diego, USA
Customer Service
Customer Support
Client Relations
Customer Service - Property Claims (Unlicensed)
USAA.San Diego, USA
"Customer Service"
"Property Claims"
"Unlicensed"
Customer Experience Specialist - Pet Team
MetLife.San Diego, USA
Customer Service
Animal Care
Client Engagement
Call Center Supervisor
Serenity Healthcare.San Diego, USA
Call Center Management
Customer Service Leadership
Team Performance Coaching
Patient Support Rep 1 (Scheduling and Patient Support)
Asante.San Diego, USA
"Patient Support
Scheduling
Customer Service"
Call Center Supervisor
Serenity Healthcare.San Diego, USA
Call Center Management
Customer Service
Team Leadership
