Full Time
Front Desk Associate (full-time & part-time available)
The Gateway Institute
Part-time
Mental Health Care
Houghton, MI
???* / year
Job Description
The Super 8 by Wyndham seeks full-time and part-time Front Desk Associates to join their hotel team in Houghton, Michigan.
Our Front Desk Associates play a huge role in creating great guest experiences, especially during check-in and check-out. You’re often the first smile our guests see—and the one they remember.
What You Will Do.
SCHEDULE & SHIFTS. We offer full-time and part-time opportunities with shifts available:
What We Are Looking For.
————————————————–
Super 8 by Wyndham of Houghton, Michigan features 85 rooms with lakefront access, and walking distance to Isle Royale National Park, Michigan Technological University, and the Portage Lake Lift Bridge.
Our Front Desk Associates play a huge role in creating great guest experiences, especially during check-in and check-out. You’re often the first smile our guests see—and the one they remember.
What You Will Do.
- Welcome guests and help them feel right at home.
- Share information about hotel amenities and local favorites (restaurants, attractions, directions, and more).
- Sell rooms to walk-in guests.
- Enter, update, and process reservations and charges using our computer system.
- Respond to guest questions, concerns, and requests in a friendly, timely way.
- Inform housekeeping of room statuses and availability.
- Keep the front desk area clean and organized.
- Balance the cash drawer.
- Work as part of a supportive, team-oriented environment.
SCHEDULE & SHIFTS. We offer full-time and part-time opportunities with shifts available:
- 6:45am – 3:00pm
- 2:45pm – 11:00pm
- 10:45pm – 7:00am
What We Are Looking For.
- Must be 16 years of age or older.
- Previous hotel or motel front desk experience is a plus, but not required.
- A genuine commitment to providing excellent customer service.
- Comfortable using computers—you’ll work with a reservation system and the internet daily.
- Flexibility with days, nights, weekends, and holidays (typical in hospitality).
- A problem-solver who works safely and stays calm under pressure.
- Ability to lift, push, or pull up to 50 pounds (with assistance), bend and crouch, walk stairs while carrying items, shovel walkways, stand for extended periods, and work with cleaning products as needed.
————————————————–
Super 8 by Wyndham of Houghton, Michigan features 85 rooms with lakefront access, and walking distance to Isle Royale National Park, Michigan Technological University, and the Portage Lake Lift Bridge.
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