Job Description

Fulfillment Associates support daily fulfillment and last mile delivery operations within the store, including the receiving, unloading, sorting, staging, and dispatch preparation of packages to support accurate and timely carrier pickup and delivery.

This role performs fulfillment activities in a fast-paced environment where safety, accuracy, organization, and productivity are essential. Fulfillment Associates work collaboratively with team members, store leaders, carriers, and delivery providers to support efficient fulfillment operations.

Fulfillment Operations

Receive, unload, sort, stage, and prepare packages for carrier pickup accurately and on schedule
Process freight shipments while following safety and operational standards
Scan and handle packages accurately while maintaining inventory and chain-of-custody requirements
Organize and maintain safe, efficient staging, storage, and dispatch areas
Identify and communicate package discrepancies, inventory issues, and other operational challenges
Work with team members and store leaders to support package volume, dispatch readiness, and service needs
Work effectively with carriers and delivery providers to support efficient package pickups and dispatch
Follow operational, safety, security, and package handling procedures
Work efficiently and productively while maintaining accuracy and attention to detail
Contribute to a collaborative, team-oriented work environment
Be flexible to perform other duties as assigned (assist customers with shipping, stock shelves, etc.)

Essential Skills And Experience

Able to work a flexible schedule based on the store’s needs
Ability to work effectively as part of a team and support others to achieve shared goals
Ability to learn and follow warehouse logistics and retail operational processes
Ability to manage multiple priorities and complete assigned tasks with limited supervision
Ability to lift up to 70 lbs independently and handle items up to 150 lbs using a team lift or mechanical assistance
Ability to use a pallet jack, climb ladders, and stand or walk continuously
Ability to work cooperatively in a fast-paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
Ability to act with honesty and integrity when handling packages, inventory, and business information

Shift: 5am-9am daily

Must be available 2 to 3 days per week

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