General Manager
Job Description
Company Description Bonrue (formerly Farmstead) is a traditional European-style bakery specializing in fresh baked bread such as sourdough and challah, as well as cakes, pies, pastries, donuts, sandwiches, salads, pizza, and more. The bakery is known for its chefs who create distinctive flavor combinations that stand out in the Utah food scene. Guests experience the passion and care put into each item through high-quality ingredients and craftsmanship. Bonrue fosters a warm, welcoming atmosphere that encourages community, inviting guests to “come break bread with us” and enjoy memorable bakery experiences.
Role Description The General Manager is a full-time, on-site role based in St George, UT, responsible for overseeing daily bakery operations and ensuring an excellent guest experience. This role manages staffing schedules, supervises front-of-house and back-of-house teams, and supports consistent product quality and presentation. The General Manager monitors inventory, coordinates ordering with vendors, and helps maintain cost controls and budget targets. Daily responsibilities include coaching team members, resolving customer issues, implementing health and safety standards, and supporting marketing and promotional activities. The role also focuses on improving processes, maintaining a clean and efficient environment, and upholding Bonrue’s brand and hospitality standards.
Qualifications
- Experience leading and managing teams in food service, hospitality, or retail, with strong people leadership and coaching skills.
- Operational management skills, including scheduling, inventory oversight, vendor coordination, and basic budgeting or cost control.
- Customer service and conflict resolution abilities, with a focus on creating a welcoming environment and addressing guest concerns promptly.
- Knowledge of food safety, sanitation, and health regulations relevant to bakery or restaurant operations.
- Strong organizational and time-management skills, with the ability to prioritize tasks in a fast-paced environment.
- Clear written and verbal communication skills for working with team members, guests, and suppliers.
- Comfort with point-of-sale systems and basic computer skills; experience with scheduling or inventory software is helpful.
- Previous bakery or culinary environment experience is preferred, and a passion for artisan food and hospitality is highly beneficial.
- Ability to work flexible hours, including mornings, evenings, weekends, and holidays, as needed for bakery operations.
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