General Manager of North America

Company Description McArthur Publishing is a leading firm dedicated to helping authors realize their literary goals through end-to-end publishing support. The company offers comprehensive services that guide books from manuscript to market, across both self-publishing and traditional publishing paths. A professional and collaborative team works closely with authors to maximize the impact and reach of their work. McArthur Publishing focuses on building meaningful connections between authors and readers worldwide while maintaining high editorial and production standards. Joining the organization means contributing to a mission that values creativity, quality, and global readership.
Role Description The General Manager of North America is a full-time remote leadership role responsible for overseeing regional operations, strategy, and growth across the North American market. This role manages cross-functional teams, including editorial, marketing, sales, and author services, ensuring that regional goals align with the company’s global vision. Day-to-day responsibilities include setting and monitoring performance targets, optimizing operational processes, managing budgets, and analyzing market trends to identify growth opportunities. The General Manager cultivates key partnerships with authors, distributors, and industry stakeholders, while maintaining a strong focus on customer experience and service quality. This role also involves reporting on regional performance to senior leadership, driving continuous improvement initiatives, and fostering an inclusive, high-performing team culture.
Qualifications

• Proven leadership and people management skills, including team coaching, performance management, and cross-functional collaboration.
• Strong strategic planning and business development capabilities, with experience in setting market growth strategies and managing budgets.
• Operational management expertise in streamlining processes, establishing KPIs, and improving efficiency across multiple departments.
• Excellent communication, negotiation, and relationship-building skills for working with authors, partners, and internal stakeholders.
• Experience in publishing, media, or a related creative industry, with understanding of both traditional and self-publishing models.
• Analytical and decision-making skills, including comfort with data analysis, forecasting, and reporting to executive leadership.
• Ability to work effectively in a remote environment, demonstrating self-direction, accountability, and strong organizational skills.
• Bachelor’s degree in Business, Communications, Publishing, or a related field; advanced degree or equivalent experience is an asset.
• Demonstrated commitment to inclusive, non-discriminatory practices and creating a diverse, equitable workplace.