Human Resources Generalist

This is a Fully Remote Job

About Our Client:

NEW Solutions supports federal government agencies by providing skilled professionals across administrative, technical, and scientific roles to help them fulfill their missions. Recognized as a top nonprofit workplace, the organization addresses workforce challenges by delivering experienced workers who contribute to government operations efficiently.

About the Opportunity:

The HUMAN RESOURCES GENERALIST acts as a key link among Human Resources, Field Operations, and program participants to ensure employment-related issues are handled promptly and consistently. This role delivers direct HR support, coordinates personnel actions, and resolves workplace concerns while maintaining compliance and clear documentation. It enhances communication and accountability throughout the participant experience without substituting operational responsibilities.

Responsibilities:

• Serve as the primary HR contact for participants on workplace and employment matters
• Coordinate personnel actions such as onboarding, transfers, leave, performance management, corrective actions, and separations
• Clarify roles between HR and Field Operations and direct issues appropriately
• Advise Field Operations on consistent application of HR policies and procedures
• Evaluate participant concerns and engage HR leadership, Benefits, Legal, or management as needed
• Conduct or support workplace reviews and investigations ensuring timely, objective resolution
• Maintain accurate records of cases, personnel actions, and communications
• Monitor case trends and recommend improvements to enhance communication and participant experience
• Develop resources and guidance on HR processes and workplace expectations
• Ensure compliance with applicable employment laws, contracts, and policies

Requirements:

• Bachelor’s degree
• 2 to 4 years of relevant, progressive work experience; education and experience may be substituted year-for-year

Pay Range and Compensation Package:

• The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.

Benefits & Perks:

• Medical, dental, and vision insurance with employer contributions
• 401(k) retirement plan with company matching
• Paid time off including vacation, sick leave, holidays, and personal days
• Access to professional development through a Learning Management System
• Employee assistance programs supporting work-life balance

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.