IT Quality Assurance Analyst II (Remote, NC)

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Written by AI from the job title and company, not by First Citizens Bank, so some details may not match this job. The employer's own page has the real description.

Job Overview

The IT Quality Assurance Analyst II at First Citizens Bank plays a crucial role in ensuring the quality and reliability of the bank's software applications. This position involves executing manual and automated testing, analyzing test results, and driving continuous improvement in our software development process. The analyst will work collaboratively with cross-functional teams to diagnose and resolve issues effectively, thereby maintaining our commitment to delivering exceptional service and solutions to our customers.

Job Responsibilities

• Design, develop, and execute test plans and test cases for various software applications.
• Conduct both manual and automated testing to ensure functionality, performance, and reliability.
• Analyze test results and document defects, ensuring clear communication with development teams.
• Participate in project meetings and provide insights on quality metrics and risks.
• Continuously improve testing processes and methodologies to enhance efficiency.
• Assist in the evaluation and selection of testing tools and frameworks.
• Collaborate with stakeholders to gather requirements and translate them into quality standards.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• A minimum of 3 years of experience in Quality Assurance testing, with a focus on software development.
• Proficient in writing and executing test cases and test scripts.
• Experience with automation testing tools such as Selenium, QTP, or similar technologies.
• Knowledge of various methodologies, including Agile and Waterfall.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent verbal and written communication skills.

Technologies & Tools

The IT Quality Assurance Analyst II utilizes a variety of technologies and tools to perform their duties effectively. Key tools include automated testing frameworks like Selenium and TestNG, defect tracking software such as JIRA or Bugzilla, as well as collaboration tools like Confluence for documentation and communication. Additionally, the analyst may work with database management systems like SQL Server or Oracle for data validation and testing purposes.

Ideal Candidates

Ideal candidates for the IT Quality Assurance Analyst II position possess a strong foundation in software testing principles and methodologies, along with a proven track record of enhancing software quality. They exhibit a natural curiosity to explore and understand technology, showing resilience and adaptability in a fast-paced environment. Strong collaboration skills are essential, as the role requires working closely with diverse teams to achieve shared objectives. Furthermore, successful individuals will be detail-oriented, possess critical thinking abilities, and demonstrate a proactive approach to problem-solving.