IT Sr. Business Support/Project Manager of Managed Cloud Delivery (REMOTE)

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Job Overview

As the IT Sr. Business Support/Project Manager of Managed Cloud Delivery at Azzur Group, you will play a pivotal role in overseeing the strategic planning, execution, and delivery of cloud-based projects. You will coordinate with cross-functional teams to ensure cloud solutions are aligned with business objectives, maximizing efficiency and client satisfaction. Your expertise will guide the successful implementation of projects while driving continuous improvement initiatives within the Managed Cloud Delivery team, ultimately contributing to the organization's growth and innovation strategies.

Job Responsibilities

• Lead the planning and execution of cloud delivery projects, ensuring adherence to timelines and budgets.
• Coordinate with internal stakeholders and external partners to define project scope, goals, and deliverables.
• Monitor project progress and performance, using appropriate tools and techniques to report on project health and status.
• Facilitate requirements gathering sessions and documentation to ensure business needs are clearly articulated.
• Identify potential project risks and develop mitigation strategies to minimize impacts.
• Engage in continuous improvement initiatives to enhance cloud service offerings and operational processes.
• Conduct regular status meetings with project teams and stakeholders to ensure alignment and transparency.
• Provide mentorship and guidance to junior team members, fostering a collaborative and productive work environment.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• A minimum of 5 years of experience in project management within IT or cloud services.
• Proven experience with cloud technologies, including but not limited to AWS, Azure, or Google Cloud Platform.
• Strong understanding of Agile and Scrum methodologies; PMP or related certification is preferred.
• Exceptional interpersonal, communication, and leadership skills.
• Proficiency in project management software and tools (e.g., Jira, Asana, Microsoft Project).
• Demonstrated ability to analyze complex issues and develop effective solutions.

Technologies & Tools

This position requires familiarity with various technologies, software, and tools that facilitate cloud project delivery. Key technologies include infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) offerings like AWS, Azure, or Google Cloud. Additionally, experience with project management and collaboration tools, such as Jira, Microsoft Teams, and Confluence, is essential to streamline project documentation and communication among teams.

Ideal Candidates

Ideal candidates for the IT Sr. Business Support/Project Manager position are those who possess a strong blend of technical acumen and project management proficiency. They are results-driven individuals who thrive in a fast-paced, dynamic environment and are adept at managing multiple priorities concurrently. An effective communicator, they foster strong relationships with stakeholders at all levels and are passionate about leveraging technology to solve complex problems. Their proactive and innovative approach, combined with a commitment to continuous improvement, makes them valuable contributors to the Managed Cloud Delivery team at Azzur Group.