Job Description
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Written by AI from the job title and company, not by Fixity Technologies, so some details may not match this job. The employer's own page has the real description.
Job Overview
As an IT Systems Management Analyst/File Transfer Analyst at Fixity Technologies, you will be integral in ensuring the efficiency and reliability of our file transfer systems and IT operations. You will collaborate with technical teams to facilitate secure, effective data exchanges, troubleshoot issues, and implement enhancements to our IT infrastructure. Your analytical and problem-solving skills will be pivotal in optimizing file transfer processes, maintaining compliance with company policies, and supporting our broader IT systems management objectives.
Job Responsibilities
- Monitor and manage file transfer operations to ensure the integrity and timeliness of data movement.
- Diagnose and resolve issues related to file transfer failures and performance incidents.
- Collaborate with cross-functional teams to gather requirements and devise solutions for file transfer processes.
- Document and maintain standard operating procedures for file transfer and IT systems management activities.
- Conduct regular audits and reports on file transfer activities, compliance, and performance metrics.
- Implement security measures to safeguard sensitive data during file transfers, in alignment with company policies.
- Provide technical support and training to users regarding file transfer applications and tools.
- Assist in planning, testing, and deploying system enhancements and upgrades.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 3 years of experience in IT systems management or file transfer processes.
- Strong understanding of file transfer protocols including SFTP, FTP, AS2, and related technologies.
- Experience with data integration tools or systems, such as MuleSoft or Informatica.
- Proficiency in scripting languages (e.g., Python, Shell) for automation and process improvement.
- Knowledge of security best practices in data transfer and information systems.
- Excellent analytical skills and problem-solving abilities.
- Strong verbal and written communication skills.
Technologies & Tools
The IT Systems Management Analyst/File Transfer Analyst at Fixity Technologies will utilize various technologies and tools including, but not limited to, file transfer management systems, network monitoring tools, and data encryption software. Familiarity with operating systems such as Linux and Windows, database management systems, and cloud-based solutions will also be beneficial in this role.
Ideal Candidates
Ideal candidates for the position of IT Systems Management Analyst/File Transfer Analyst are detail-oriented and highly organized professionals who thrive in a fast-paced environment. They demonstrate strong analytical and critical thinking skills, enabling them to proactively identify issues and implement effective solutions. Excellent communication abilities are essential for collaborating with diverse teams and effectively conveying technical information to non-technical stakeholders. A commitment to continuous improvement and a strategic mindset toward IT systems management will set the successful candidate apart.
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