Lead Barista

Role Description The Lead Barista is a full-time, on-site role based in Covington, responsible for delivering a high-quality coffee and beverage experience within ReaLife Homes’ community spaces. This role oversees daily café operations, including preparing espresso-based drinks and other beverages, managing food preparation for light snacks, and maintaining a clean, organized, and safe work environment. The Lead Barista sets the tone for outstanding customer service, warmly greeting residents and guests, handling orders and payments, and resolving issues in a professional manner. This role also trains and supports other baristas, helps manage inventory and supplies, and collaborates with management to refine offerings and service standards.

Qualifications

• Strong barista skills, including hands-on experience with espresso machines, drink preparation, and basic food preparation.
• Excellent customer service and interpersonal skills, with a focus on creating a welcoming, inclusive environment for diverse residents and guests.
• Clear, professional communication skills for interacting with customers, teammates, and management.
• Ability to lead by example, train and mentor team members, and support smooth daily operations.
• Basic knowledge of health, safety, and food handling standards in a café or hospitality setting.
• Reliable time management and organizational skills, with the ability to handle busy periods and multiple tasks.
• Previous experience in coffee shops, hospitality, or customer-facing roles preferred.
• Availability to work a flexible full-time schedule, which may include mornings, evenings, weekends, and holidays as needed.