Job Description

Position: Patient Service Specialist

Location: 1010 Refugee Road Suite 210 Pickerington, OH 43147

Type of Employment: Full-time

Schedule: Monday - Friday (hours vary/2 evening until 7pm)

Compensation: $16.00 - $19.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Pickerington, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

Start Strong: Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum

High School Diploma or GED

Preferred

1 Year Front Desk experience
Healthcare experience

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