Office Operations Specialist

Now hiring in Springfield! Full-time | Onsite | Mon–Fri, 7:30a–4:00p | $20.60/hr

We’re actively interviewing for this role, so if you’re ready to make a move, apply today.

Be the Hub of a Fast-Paced Life Sciences Team

Transnetyx Tissue is looking for an organized, customer-focused professional who thrives in a fast-moving environment and enjoys balancing customer service, operations, shipping, and administrative support.

As our Office Operations Specialist, you’ll support customers, coordinate orders, and keep day-to-day operations running smoothly. This hands-on role is ideal for someone who enjoys variety, takes pride in accuracy, and wants to be part of meaningful scientific work. Your accuracy helps researchers around the world receive exactly the tissue samples they need for medical research and drug discovery.

What You’ll Do

• Serve as the first point of contact for customers by phone and email
• Process and schedule customer orders accurately and efficiently
• Create estimates, invoices, shipping labels, and sales orders
• Coordinate daily order communication with laboratory staff
• Package and prepare domestic and international shipments
• Assist with inventory, purchasing, and receiving deliveries
• Support office operations, supplies, and facility coordination
• Collaborate across teams to deliver excellent customer service

What We’re Looking For

• High school diploma or equivalent required; Associate degree preferred
• 2–3 years of office, administrative, and logistics experience preferred (an Associate degree may count toward 1 year of experience)
• Strong organization, comprehension, and multitasking skills
• Excellent communication and attention to detail
• Comfortable using Microsoft Office and business systems
• NetSuite or accounting software experience is a plus
• Shipping, receiving, or DOT/IATA hazmat experience is a plus
• Ability to work independently in a fast-paced environment

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and paid holidays
• Fully stocked breakroom
• Small team and community environment

Why Join Transnetyx?

• Stable, growing life sciences company
• Variety in your day; this isn’t a repetitive, desk-only role
• Team-oriented culture with meaningful work
• Opportunity to grow your operational and customer service skills

Physical & Work Environment

This is an active office and operations role that includes computer work, shipping support, packaging, inventory handling, and lifting, typically around 20 lbs. daily and up to 50 lbs. at times. The role may involve prolonged periods at a desk, as well as standing, walking, stooping, kneeling, crouching, reaching, and handling common and occasionally sharp hand tools. DOT/IATA hazmat shipping training is provided, and passing the final exam is required.

Apply Today

If you enjoy organization, customer interaction, and being an essential part of a collaborative team, we’d love to hear from you! Our hiring process includes a brief online assessment and a written exercise so you can show us your strengths.

Transnetyx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Hey, if you enjoy organization, customer interaction, and being an essential part of a collaborative team, we’d love to hear from you!