Operations Manager

Operations Manager

Garden State Moving

Full-Time | 40 Hours Per Week | $65,000–$70,000 Starting Salary

Schedule

Tuesday–Saturday, approximately 7:45 AM–3:45 PM, with occasional flexibility required based on active moving jobs.

Position Overview

Garden State Moving is seeking a dependable, hands-on Operations Manager to oversee the company’s day-to-day moving operations, warehouse, equipment, and field crews.

This person will be responsible for keeping the operation organized and running smoothly. The ideal candidate is someone who can identify problems, make decisions, and resolve issues without needing constant direction.

The Operations Manager will work closely with approximately 8–10 movers, monitor active jobs, maintain equipment and inventory, assist with employee hiring and interviewing, and serve as the primary person responsible for resolving day-to-day operational issues.

Primary Responsibilities

Warehouse & Equipment

● Maintain an organized and clean warehouse. May include operating a forklift.

● Track moving equipment, supplies, pads, dollies, tools, and other company property.

● Maintain accurate warehouse inventory.

● Receive and organize incoming supplies.

● Identify equipment that needs repair or replacement.

● Make sure trucks and moving equipment are properly stocked and ready for jobs.

● Operate a forklift safely when necessary.

● Establish and maintain an organized system for equipment storage.

Crew Management

● Manage approximately 8–10 movers.

● Make sure employees know where they need to be and when they need to be there.

● Help coordinate crew assignments and staffing.

● Monitor employee attendance, punctuality, appearance, and work performance.

● Address employee issues before they become larger problems.

● Train employees on proper equipment use, moving procedures, customer service, and company expectations.

● Hold employees accountable for following Garden State Moving procedures.

Recruiting & Interviewing

● Assist ownership with recruiting and hiring new employees.

● Review applicants and identify qualified candidates.

● Conduct initial interviews with prospective employees.

● Ask candidates about previous work experience, reliability, customer service, physical-work ability, availability, and willingness to work a variable schedule.

● Evaluate whether candidates are a good fit for Garden State Moving’s culture and expectations.

● Provide hiring recommendations to ownership.

● Assist with onboarding and training new employees.

● Monitor new employees during their initial employment period and provide feedback to ownership.

Final hiring and termination decisions will remain with ownership unless otherwise authorized.