Order Management

Position Summary

We’re seeking a detail‑oriented Billing & Accounts Receivable Specialist to support our billing team while delivering an excellent customer experience.

Responsibilities

• Respond to customer billing inquiries via phone and email
• Manage billing cases and customer interactions in Salesforce and Zuora
• Apply payments accurately and process bank deposits via desktop check deposit
• Reconcile customer accounts and maintain accurate AR records
• Identify collection risks early and manage past-due accounts
• Support accurate, timely invoicing
• Partner cross‑functionally to resolve issues and improve the customer experience
  

Qualifications

• 2+ years of experience in customer service and billing, collections, cash application, or accounting
• Experience with Salesforce or similar CRM; billing software preferred
• Strong organizational, analytical, and problem-solving skills
• Excellent written and verbal communication skills
• High attention to detail in a fast-paced, cross-functional environment
• BA/BS degree or equivalent work experience
  

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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