Part Time Client Advisor

What’s the role about?

As a Part Time Client Advisor at Topologie, you will play a vital role in delivering an outstanding

customer experience at our Prince St store. You will assist in daily operations, support the sales team, and help maintain a welcoming atmosphere for both customers and fellow team members.

What you’ll be doing?

Customer Experience:

• Provide exceptional service to create memorable shopping experiences for every customer

• Assist in resolving customer inquiries and issues with professionalism and empathy

Sales & Performance:

• Support the sales team in achieving store targets and driving sales through effective service

• Engage with customers to promote products and enhance their shopping experience

Store Operations:

• Assist in daily store operations, including inventory management and visual merchandising

• Help maintain the store's presentation to the highest standards, ensuring product displays are

organized and appealing

• Participate in regular inventory checks and assist with stock management.

What you’ll ideally bring to the role:

• Retail Experience: Previous experience in retail or customer service is preferred

• Customer Focused: A strong commitment to providing outstanding customer service

• Organizational Skills: Ability to manage multiple tasks while paying attention to detail

• Adaptability: Comfort in a fast-paced, ever-changing retail environment

• Design Passion: Genuine interest in lifestyle and design, with an eye for presentation

• Team Player: Strong communication skills and a positive attitude.

Required Experience & Skills:

• Strong communication skills and ability to build rapport with diverse teams and customers.

• Passionate about customer experience, brand storytelling, and community engagement.

• Comfortable working in a start-up environment and flexible with evolving responsibilities.

• Ability to occasionally lift and move up to 30 lbs as part of daily store operations.