Job Description

SummaryThe Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate

Care for your wellbeing and work-life balance
Professional and personal growth
Experienced leadership support
Fun and supportive team dynamic with events and celebrations
Comprehensive benefit package

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Collect and process payments
When we receive authorizations back in the mail imports and calls parents
Schedules treatment appointments and recall appointments
Confirms treatment appointments
Takes calls throughout the day
Process No Show Reports
Schedules patients from ASAP List
Checks patients in and out
Verifies info on file
Verifies eligibility with insurance
Calls patients when past 10 mins
Confirms observation appointments
Schedules observation appointments
Works on daily sign in sheet
Scans in NPP, and enters it in the system
Regular, predictable attendance is required
Ability to get along and work effectively with others

Education and/or Experience

High school diploma or equivalent
6+ months of healthcare/dental front office experience is preferred
Bilingual in Spanish is preferred

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