Patient Registration Supervisor and Financial Counselor

Job Posting

Patient Registration Supervisor and Financial Counselor ⭐ Join Our Team! ⭐

Join Taylor Regional Hospital and help us uphold our vision of being the preferred healthcare provider, dedicated to enhancing the quality of life in our community.

Position: ⌨ 🏦 Patient Registration Supervisor and Financial Counselor 🏦 ⌨

Location: Business Office| 1st Floor of the Jane Wheatley Medical Building at Taylor Regional Hospital, Kentucky

Schedule: Full-time position| Mon-Fri

Additional Coverage: Patient Registration coverage on a limited, as-needed basis to ensure continuity of departmental operations.

📋Day-to-Day Responsibilities

🪙 Patient Accounts & Financial Services

◉ Assist patients with outstanding account balances and establish appropriate payment arrangements.

◉ Review and process financial assistance applications, including determining eligibility for the hospital's charity care program.

◉ Communicate with patients regarding outstanding balances through telephone calls and written correspondence.

◉ Monitor payment agreements and delinquent accounts to determine appropriate follow-up actions.

◉ Assist with collection activities, including coordinating with collection agencies and reviewing account activity.

◉ Maintain accurate financial records and ensure patient information remains confidential.

◉ Assist with bankruptcy claims, estate accounts, and other specialized collection matters.

👥Patient Registration Supervision

◉ Oversee daily Patient Registration operations to ensure accurate, efficient, and patient-centered services.

◉ Prepare and communicate work schedules for Patient Registration team members.

◉ Assign daily responsibilities, monitor workflow, and provide guidance and support to registration staff.

◉ Evaluate team member performance, address concerns, and assist with resolving departmental issues.

◉ Promote a positive, professional, and collaborative work environment.

◉ Assist in developing and implementing departmental policies, procedures, and operational improvements.

◉ Collaborate with clinical departments and other hospital personnel to support efficient patient registration processes.

🎓Education And Experience

• Bachelor's degree preferred.
• Previous experience with patient accounts and registration preferred.
• 2+ yrs management experience preferred.
  
  

🔑-----Job Demands------

• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to effectively supervise, motivate, and support team members.
• Strong problem-solving and decision-making abilities.
• Ability to manage multiple responsibilities in a fast-paced healthcare environment.
• Proficiency with computers, data entry, and general office equipment.
• Ability to maintain confidentiality of sensitive patient and financial information.
• Commitment to professionalism, teamwork, and excellent customer service.
  
  

‼️‼️Support our mission to provide outstanding healthcare to the people we serve.‼️‼️

Why You’ll Love Working Here

✅ Competitive pay & benefits

✅ Tuition reimbursement

✅ Supportive team culture

✅ Hospital Funded Pension Plan

✅ Comprehensive Benefit Package

✅ 30% off in the TRH Cafe

✨AND SO MUCH MORE✨

Apply Today

Additional Information

Position Type : Full Time

Shift : Day

Contact Information

Human Resources

1700 Old Lebanon Road

Campbellsville, KY 42718

Phone: 270-789-5823