Process Improvement Specialist

Job Summary

The Safety Process Improvement Specialist supports the development and continuous improvement of safety processes across field, facility, and utility operations. This role partners with Safety Leadership and cross-functional teams to strengthen compliance, reduce risk, support training and audits, and promote a proactive safety culture.

Duties and Responsibilities

• Lead continuous improvement initiatives for safety processes across transmission, distribution, and substation operations.
• Analyze safety procedures, work methods, and Job Safety Analyses (JSAs) to identify gaps and recommend improvements.
• Develop, update, and standardize safety policies, programs, and best practices aligned with OSHA, IEEE, NFPA 70E, and company requirements.
• Facilitate process improvement projects focused on high-risk activities such as live-line work, confined space entry, elevated work, and switching operations.
• Investigate incidents, near misses, and unsafe conditions using root cause analysis methodologies.
• Develop and track corrective and preventive actions (CAPAs) to address recurring safety issues.
• Analyze safety metrics, trends, and leading indicators; prepare reports and presentations for leadership and regulatory agencies.
• Conduct Job Hazard Analyses (JHAs), risk assessments, and safety audits for field and facility operations.
• Collaborate with Engineering, Operations, and Maintenance teams to integrate safety requirements into work processes.
• Evaluate new equipment, tools, and technologies for safety impacts and recommend appropriate controls.
• Design, deliver, and evaluate safety training programs for field personnel and supervisors.
• Assess training effectiveness and ensure compliance with regulatory and company requirements.
• Serve as a subject matter expert and coach on safety processes and human performance principles.
• Conduct compliance audits and field observations to verify adherence to safe work practices.
• Monitor regulatory and legislative changes impacting utility safety and update internal processes accordingly.
• Partner with Safety Leadership, Operations, Human Resources, and Union representatives to strengthen safety culture and employee engagement.
• Lead or participate in safety committees, continuous improvement teams, and industry forums.
• Support emergency response planning and drills involving electrical incidents, hazardous materials, and severe weather events.
• Champion safety management systems and behavior-based safety initiatives.
• Maintain accurate records of audits, incidents, safety processes, and improvement projects.
• Develop and communicate safety alerts, lessons learned, and best practices throughout the organization.

Education and Experience

• High school diploma required; Bachelor's Degree in Business, Safety, Technology, or a related field preferred.
• 3-5 years of experience in Safety, EHS, Occupational Health and Safety, Process Safety Management, or a related field in a manufacturing, industrial, construction, utility, or regulated environment.
• 3-5 years of hands-on process improvement or continuous improvement experience, including process mapping, implementation, and measurement of results.
• Experience developing, implementing, auditing, maintaining, or improving safety programs such as LOTO, Hazard Communication, Incident Investigation, PPE, Emergency Response, Training Programs, or Compliance Documentation.
• Experience collecting, analyzing, and reporting safety or operational data and using findings to drive corrective and preventive actions.
• Proven ability to coordinate cross-functional projects, facilitate training, and influence teams without direct authority.
• Strong proficiency with Microsoft Excel, Word, and PowerPoint.
• Experience with safety and EHS software platforms such as SiteDocs, Cority, or similar systems preferred.
• Experience using AI, automation, analytics, or digital tools to improve operational, compliance, or safety processes preferred.
• Experience identifying and implementing AI-driven improvement opportunities while maintaining compliance, auditability, and appropriate human oversight preferred.
• Experience leading or supporting safety or continuous improvement projects that delivered measurable performance improvements preferred.
• Experience developing or delivering safety training and supporting initiatives that strengthen safety culture preferred.
• Project coordination or project management experience preferred, including managing timelines, action items, deliverables, and stakeholder communication.
• Experience documenting processes, creating standard work, and maintaining controlled documentation systems preferred.

Certifications and Other Requirements

• Valid driver's license and ability to remain insurable under company policy.
• Demonstrated safe and responsible operation of motor vehicles.
• Familiarity with dashboards, data visualization tools, and basic statistical methods preferred.
• Experience working in regulated environments governed by OSHA, NFPA, EPA, or other industry-specific standards preferred.
• Ability to translate regulatory requirements into practical and effective workplace processes.
• Experience with prompt engineering or AI tools for documentation, analysis, reporting, or training content development preferred.

Disclaimer

• May perform other duties as assigned.
• Employees are expected to demonstrate Professional Empowerment behaviors and comply with all EPB policies, standards, and guidelines.
• EPB provides electric and communications services that support critical infrastructure. Employees in this role may be required to work onsite or in the field to support and maintain these essential services.