Public Safety Call Taker
Job Description
Vocational/Educational Requirement: Requires high school diploma or GED , or specialized vocational training in telecommunications.
Experience: None required.
Special Certifications and Licenses: Special skills or equipment certification may be required. Must be a United States citizen or a lawful resident for the past 10 consecutive years.
Special Requirements:Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
- At least six (6) months of prior customer service or call center experience is preferred.
- Ability to type at least 34WPM and 4000 KPH Data Entry
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