Quality Assurance Analyst

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Written by AI from the job title and company, not by TELUS International, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Quality Assurance Analyst at TELUS International will play a pivotal role in ensuring the quality and integrity of software systems and applications. This position requires a detail-oriented individual who will perform comprehensive testing and analysis to identify defects and enhance application performance. The successful candidate will work closely with cross-functional teams to contribute to the development process, ensuring adherence to quality standards and delivering high-level end-user satisfaction.

Job Responsibilities

• Develop and execute test plans, test cases, and test scripts based on project requirements and user stories.
• Identify, document, and track defects using appropriate tools, providing detailed information to help replicate issues.
• Collaborate with developers and product managers to clarify requirements and troubleshoot issues effectively.
• Conduct regression testing to ensure software functionality remains intact following changes or improvements.
• Participate in reviews of system specifications and requirements documentation.
• Monitor and report on testing progress, delivering regular updates to project stakeholders.
• Contribute to continuous improvement initiatives by suggesting enhancements to processes and methodologies.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in software quality assurance or a similar role.
• Proficiency in software testing methodologies, tools, and automation frameworks.
• Strong analytical skills and attention to detail for effective testing and problem-solving.
• Experience with bug tracking and test management software (e.g., JIRA, TestRail).
• Knowledge of programming languages (e.g., Java, Python) is a plus.
• Excellent written and verbal communication skills.

Technologies & Tools

The Quality Assurance Analyst will utilize a variety of technologies and tools to execute testing processes efficiently. Key tools include automated testing frameworks such as Selenium and Appium, bug tracking systems like JIRA, and test management applications such as TestRail. Familiarity with Continuous Integration/Continuous Deployment (CI/CD) pipelines and version control systems like Git may also be beneficial in this role.

Ideal Candidates

Ideal candidates for the Quality Assurance Analyst position will possess a keen eye for detail and a genuine passion for quality and software excellence. They should demonstrate strong analytical and critical thinking skills, enabling them to identify potential issues proactively. Effective communication and collaboration are essential, as the role will involve working closely with diverse teams. A proactive mindset and a commitment to continuous improvement will further enhance their ability to contribute meaningfully to TELUS International's objectives.