Quality Assurance Specialist - IT Services

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Written by AI from the job title and company, not by FairPoint Communications, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Quality Assurance Specialist - IT Services at FairPoint Communications will play a crucial role in ensuring that our software and IT services meet the highest quality standards before deployment. This position entails systematic testing, identifying defects, and implementing improvements to enhance the overall user experience. The successful candidate will collaborate closely with IT teams, project managers, and other stakeholders to develop testing strategies and deliver quality products that align with business objectives and customer expectations.

Job Responsibilities

• Develop and execute detailed test plans, test cases, and test scripts based on project requirements and specifications.
• Identify, document, and track defects through testing processes, ensuring comprehensive quality assessment.
• Collaborate with development teams to analyze requirements and provide input on functional and non-functional aspects.
• Perform functional, regression, performance, and user acceptance testing on software applications.
• Participate in Agile development processes, including daily stand-ups and sprint planning sessions.
• Prepare and present test reports, highlighting quality metrics and testing outcomes to stakeholders.
• Continuously improve testing processes and methodologies to enhance efficiency and effectiveness.
• Stay updated with emerging trends and best practices in quality assurance and test automation.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 3 years of experience in software quality assurance, preferably within IT services.
• Proficiency in test automation tools such as Selenium, JUnit, or similar frameworks.
• Strong understanding of software development life cycle (SDLC) and Agile methodologies.
• Excellent analytical and problem-solving skills.
• Effective communication skills, both written and verbal, to interact with technical and non-technical stakeholders.
• Detail-oriented and highly organized, with the ability to manage multiple tasks and priorities.

Technologies & Tools

The Quality Assurance Specialist will utilize various technologies and tools including but not limited to test automation frameworks such as Selenium, test management software like JIRA, and continuous integration tools like Jenkins. Familiarity with SQL and programming languages such as Python or Java may also be beneficial for this position, as they support efficient testing practices and data validation processes.

Ideal Candidates

Ideal candidates for the Quality Assurance Specialist position will possess a strong passion for technology and quality assurance. They will demonstrate a keen attention to detail, ensuring that all aspects of software are thoroughly assessed before launch. Effective communicators with collaborative spirits, they will excel in a fast-paced environment and embrace challenges as opportunities for improvement. A proactive approach to problem-solving and an eagerness to learn and adapt to new tools and methodologies will set successful candidates apart in this dynamic role.