RealPage IT System Administrator - Remote | WFH

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Job Overview

The RealPage IT System Administrator will be responsible for managing and maintaining the company's IT infrastructure while ensuring optimal performance of various systems. This role will involve troubleshooting technical issues, implementing system enhancements, and collaborating with cross-functional teams to meet organizational goals. The ideal candidate will possess a solid understanding of IT systems, possess excellent problem-solving skills, and be capable of providing first-rate technical support in a remote work environment.

Job Responsibilities

• Administer and support IT systems, ensuring their availability and optimal performance.
• Monitor system performance and troubleshoot issues quickly and effectively.
• Implement system updates, patches, and configuration changes as necessary.
• Collaborate with application and infrastructure teams to optimize performance and availability.
• Provide technical support and training to staff on various IT systems and tools.
• Document technical procedures and system configurations for reference.
• Manage user access, permissions, and application security protocols.
• Participate in disaster recovery and business continuity planning efforts.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• A minimum of 3 years of experience in system administration or IT support roles.
• Proficient in managing Microsoft Windows Server environments.
• Experience with cloud technologies such as AWS or Azure is preferred.
• Strong knowledge of network protocols and security practices.
• Excellent problem-solving skills and the ability to work independently.
• Certifications such as CompTIA, Microsoft, or Cisco are a plus.

Technologies & Tools

The IT System Administrator role utilizes a variety of technologies and tools for system administration and network management, including Microsoft Windows Server, Active Directory, SQL Databases, virtualization technologies such as VMware, and cloud services like AWS or Azure. Familiarity with monitoring tools and ticketing systems is also required to ensure efficient operation and customer support.

Ideal Candidates

The ideal candidate for the RealPage IT System Administrator position will exhibit strong analytical skills, attention to detail, and a proactive mindset. They should possess excellent communication skills to effectively collaborate with diverse teams and provide support to users. A commitment to continuous improvement and learning in the fast-evolving field of information technology is essential. A positive attitude and a customer-centric approach will greatly benefit the candidate in this role.