Regional Retail Learning Manager, Dallas Metro

About The Job

The Regional Retail Learning Manager will plan, implement and manage a structured training and development program for Louis Vuitton's Southwest Region, meeting the needs of the business and team development. Through follow up and coaching you will ensure Store and Team Managers' leadership skills are developed, and store associates are trained on needed skills to successfully attain service excellence through an elevated customer experience.

This role will be based in Dallas and reports to the Senior Regional Retail Learning Manager.

Job responsibilities

The Regional Retail Learning Manager will ensure full execution of Louis Vuitton Americas' Retail Training strategy within the region. This role also supports the region in driving customer satisfaction through ensuring applied learning of selling skills by way of active observation and coaching to the selling environment and store leadership team competencies. Further responsibilities include:

• Creating and implementing action plans needed to achieve client satisfaction goals
• Support region and store-specific initiatives and pilots as needed
• Drive store team performance through supporting the execution of the floor management strategy, actively observing during peak store times and providing constructive feedback and coaching to leadership teams.
  
  

Profile

The ideal candidate will be proficient in team development, driving results, collaboration, and client centricity. You must possess a strategic mindset as well as strong communication and facilitation skills.

Experience in coaching and training in a luxury retail setting is highly desired.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

The appointed candidate will be offered a salary within the range of USD $115,000- $130,000 annually, plus the opportunity for a bonus, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions.

Reference LVM34411