Registration Clerk - Imaging Department

Department

36300 Atrium Health Floyd Medical Center - Administration: Radiology

Status

Benefits Eligible:

No

Hours Per Week

0

Schedule Details/Additional Information

PRN

Pay Range

$18.85 - $28.30

Education Required

High School Diploma or equivalent

Education Preferred

Post secondary education in a business related field

Licensures Or Certifications Required

None

Licensures Or Certifications Preferred

None

Experience Required

Six months or more working in a related field

Ability to use office equipment such as computer, fax, phone and copier

Experience Preferred

Previous work in the health care field

Role Specific Essential Duties And Responsibilities

• Accurately interviews patients and obtains or edits all required demographic information. Implements patient assistance based on age specific
  
  

requirements. Contacts interpreter for non-English speaking patients.

• Verifies with patient complete mailing address (house #, apt #, street name, city, state, zip code) and correct spelling of address.
• Completes registrations timely, following procedures on “problem orders”.
• Obtains patient signatures for consent for treatment, notice of privacy practice, financial assistance, appeal form pharmacy form (if applicable);
  
  

gives patient copy of forms.

• Accurately enters insurance information. Obtains and scans copies of insurance cards, picture ID, and Physician Orders into system.
• Informs patient of co-pays and deductibles due, collecting deposit on account. Completes collection fields in Star, documenting reasons for noncollect.
• Obtains UB92 information, entering Occurrence Code, Occurrence Span and Condition Code in computer (onset of illness and accident codes).
• Identifies appropriate accident accounts and files “accident in house liens” appropriately.
• Verifies RTE on Medicare to ensure Medicare eligibility dates for part A and B, checks for HMO and third party liability. Scans verification into
  
  

scanning system.

• Verifies procedures and diagnosis codes in Omega on Medicare patients presenting for outpatient services. Completes ABN (Advance Beneficiary
  
  

Notice), obtains patient signature and explains to patient his/her responsibility for services provided. If patient refuses, clerk notifies physician to

inquire for additional charted diagnosis codes and obtains correct Physician Order. Scans waiver in system if patient decided to have services.

• Verifies Worker’s Compensation obtaining employer name, address, phone number and contact name, entering information into the computer.
  
  

Notifies insurance clerk of any follow up needed for an add-on patient.

• Accurately registers patients according to the correct “Patient Type,” referring to physician orders, daily schedules or calling department for
  
  

clarification.

• Obtains complete physician order with procedure, diagnosis and physician signature at time of registration. If verbal order, follows up with
  
  

physician, scanning complete order in a timely manner.

• Enters notes in computer on each patient. Notes should include if required forms completed and signed or any pertinent information obtained
  
  

that may be helpful for follow up.

• Accurately completes daily deposit, counts/balances cash box and records any overage/shortage on deposit slip. Makes appropriate copies of
  
  

deposit slip and credit card slip and has deposit delivered to appropriate area. Keeps money box secure in appropriate safe/locked drawer.

• Obtains faxes from fax machine/fax tray, filing physician orders in appropriate filing drawer and responding timely.
• Completes telephone pre-admits to establish account number and insurance information for pre-authorizations required on certain procedures.
• Attends mandatory meetings required by the Registration Department, Fiscal Services or Floyd Medical Center.
• Completes other duties as assigned.
  
  

WORKING CONDITIONS

OSHA CLASSIFICATION I

ENVIRONMENTAL AND JOB HAZARDS

Frequent exposure to communicable disease, bodily fluids and tissue, toxic substances, ionizing radiation, medicinal preparations and other

conditions common to a clinical environment.

TYPICAL PHYSICAL DEMANDS

Full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Standing and walking for

extensive periods of time. Occasionally lifts and carries weight up to 50 pounds. Ability to distinguish letters, numbers and symbols with vision

and hearing within normal range to respond to Code alerts and equipment alarms. Work-related stress due to volume and time constraints with

irregular working hours.

ACKNOWLEDGEMENT STATEMENT

All FLOYD employees are expected to demonstrate our DANCER Service Standards of Dignity, Attitude, Nurture, Communication, Environment

and Responsiveness. These specific behaviors strengthen our focus on people and our commitment to an environment of excellence, and are

driven by personal accountability for workplace performance.

This job description reflects the general details considered necessary to describe the principal functions of the job identified and shall not

necessarily be construed as a detailed description of all of the work requirements that may be inherent in the job.

FLOYD is an equal opportunity employer that is dedicated to providing equal opportunities to all individuals regardless of race, color, religion,

ethnic or national origin, gender, age, disability, sexual orientation, gender, age, disability, sexual orientation, gender identity, gender expression,

veteran’s status, or any other factor that is a prohibited consideration under applicable law

Our CommitmenttoYou

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
  
  

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
  
  

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

The Registration Clerk obtains demographic and insurance information to register patients in the STAR HBOC system. He/she obtains signatures on all necessary forms and performs clerical and administrative duties in support of the department