Full Time

Resort Ambassador

Marriott Vacations Worldwide
Part-time
Hospitality
Princeville, HI
???* / year

Job Description

Hourly Rate: $32.03

Hourly Wage: $32.03

$500 SIGN ON BONUS - This bonus is for new hires. Internal candidates, college programs, rehires and managers are excluded. Payments are in $250 increments at 30 and 90 days, paid on the following paycheck.

Job Status: Casual (0-19 / hours per week).

Are you looking for a place where meaningful moments are made together?

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Lobby Ambassador at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where Great Benefits Lead To a Life Fulfilled.

  • Competitive Pay
  • Travel discounts
  • Credit Union Membership
  • Professional Counseling & Family Support
  • Growth and Development Opportunities
  • *Benefit Eligibility will vary by position

Site Specific Perks

  • Free daily associate meal
  • AAA Four Diamond Resort
  • Complimentary breakroom amenities & soft drinks
  • Celebratory Luncheons
  • Company branded attire for outdoor associates
  • Complimentary work shoes
  • Discounts to onsite food outlets
  • Quarterly team luncheon celebrations and awards
  • Community service opportunities
  • Sustainability awards - Audubon Green Lodging

As a Lobby Ambassador, a Typical Day Will Include

  • Greets and engages resort guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.).
  • Responds to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by arranging or identifying appropriate providers.
  • Informs guests of property amenities, services, hours of operation, and local areas of interest and activities.
  • Gathers, summarizes and provides local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities.
  • Contacts appropriate individuals or departments (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest calls, requests, or problems.

Guest Experience And Company Standards

  • Welcome and greet guests and anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Always follow company policies and safety procedures.

To Become a Lobby Ambassador At MVW

  • Available to work various shifts, holidays, and both weekend days.
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
  • Lift/Carry/Push/Pull Items that Weigh up to 50lbs without assistance.
  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. 

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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