Job Description

Travel Specialists engage customers with our travel services and products (i.e., travel supplies, luggage) for an easier travel experience. You will assist customers through TSA Precheck, passport photos, or by initiating background checks and other services for various federal or state programs. Services offered vary by store. Hiring immediately and training provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

Generous paid time off, consistent hours/shifts, weekly pay and career growth opportunities
$250 award upon successfully completing the full vetting process
Opportunity for full-time or part-time hours depending on the specific store’s opening(s)
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
401(k) plan with a company match
Dental and vision insurance; full-time associates are also eligible for medical
And many more benefits
Compensation based on qualifications and experience

Provide Travel Government or TSA-related consumer sales for identity-related products and services.

Engage customers with comprehensive travel solutions including product sales (i.e. luggage)
Greet all customers and provide a professional and welcoming experience
Engage customers and present products & solutions that drive sales with our customer’s needs in mind
Verify customer identity, scan required documents into database system, take passport photos
Complete customer fingerprint images, biometric & data capture processes and paperwork
Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment
Support other areas of the store during your 8-10 week onboarding period
Be flexible to perform other duties as assigned or needed in the store

Essential Skills And Experience

18 years of age or older and must be a U.S. citizen
Able to work a flexible schedule based on the store’s needs. This role usually has a more consistent schedule.
Proficiency in Microsoft Office; ability to operate a keyboard, photocopier, other office equipment
1+ years customer service-related experience
Ability to work cooperatively in a high paced and sometimes stressful environment
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand, and walk continuously

Staples does not sponsor applicants for work visas for this position.

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