Retail Store Manager

Company Description Bath & Body Works and White Barn are well-known specialty retailers offering a wide range of personal care, home fragrance, and lifestyle products. The brands focus on delivering high-quality, sensorial experiences through signature fragrances and seasonal collections. Stores are designed to create an inviting and engaging environment for customers, supported by strong visual merchandising and attentive service. Team members are encouraged to contribute to a culture of inclusivity, collaboration, and continuous improvement. Retail leaders join a company that values customer satisfaction, operational excellence, and career development.

Role Description The Retail Store Manager is a full-time, on-site role located in West Burlington, IA. This role oversees daily store operations, including opening and closing procedures, staffing, scheduling, and adherence to company policies. The Store Manager leads and coaches the team to deliver engaging customer experiences, drive sales, and maintain high standards for visual merchandising and product presentation. Responsibilities include monitoring key performance metrics, managing inventory, supporting loss prevention initiatives, and ensuring a clean, safe, and well-organized store environment. The Store Manager also handles performance feedback, supports training and development, and partners with leadership to implement promotional activities and operational updates.

Qualifications

• Strong customer-facing skills, including Customer Service and Customer Satisfaction, with a focus on building loyalty and repeat business.
• Store Management experience, including supervising teams, managing daily operations, and driving sales performance in a retail environment.
• Clear and professional Communication skills, with the ability to provide direction, coaching, and feedback to team members and interact effectively with customers.
• Knowledge of Retail Loss Prevention practices, including shrink control, cash handling procedures, and maintaining a secure store environment.
• Proven ability to lead diverse teams, motivate staff, and foster an inclusive, collaborative work culture.
• Strong organizational and time-management skills, with the ability to prioritize tasks in a fast-paced setting.
• Comfort with basic retail technology and point-of-sale systems; ability to learn new systems and tools as needed.
• Previous supervisory experience in retail or customer-focused environments preferred.
• High school diploma or equivalent required; further education in business, retail management, or related fields is a plus.
• Availability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs.