Scheduler (32915)
Job Description
Duties of this position include, but are not limited to, the following:
Position purpose
Schedule patients for office visit and procedure appointments.
Responsibilities/Duties/Functions/Tasks
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Assist with high call volume
- Maintain physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face)
- Take triage call messages for medical staff
- View patient visit notes, identifying problems & diagnosis listed and physician orders
- Assist in patient registration and financial transactions
- May schedule radiology/lab
- May include recall scheduling
- Take triage call messages for medical staff
- View patient visit notes, identifying problems & diagnosis listed and physician orders
- Assist in patient registration and financial transactions
- May schedule radiology/lab
- May include recall scheduling
- Assist with check-in patients upon arrival at the office as well as check-out upon departure.
- Assist in collecting patient and insurance payments and reconcile charges on a daily basis.
- File records in appropriate sections of patient charts in EMR.
- Prepare patient charts in advance and scan documents into charts in EMR.
- Perform other duties as assigned
Qualifications
- Excellent written and verbal communication skills
- Excellent customer service skills are required
- Experience working in a medical office
- Ability to multi-task and work in fast-paced environment.
- Detail-oriented
- Basic understanding of healthcare plans
- Be able to read and understand medical benefits.
- Bilingual is a plus.
Experience: 2-5 years of prior medical scheduling is preferred
Requirements For Level I Status
- Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.
- Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.
- Excellent communication skills, both written and verbal.
- Proficient technical (computer) skills.
- Ability to multi-task and prioritize.
- Self-motivated with initiative.
- Strong sense of ethics.
Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.
NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.
No phone calls or agencies, please.
EEO/AA-M/F/disabled/protected veteran
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